
When this happens...

Automatically do this!
Find User
Find Project
Find Issue via JQL
Find Component
Add Comment to Issue
Add Watcher to Issue
Link Issues
Moves Issue to Sprint
Find Issue
Find Issue by Key
Create Issue
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a new issue is created
Triggers when a new issue is added that matches some JQL
Triggers when an existing issue is updated
Triggers when a comment on a issue is updated
Triggers when a new comment is added to an issue
Action is the task that follows automatically within your WhatsApp integrations.
Sends a new message to a specified contact or group on WhatsApp.
finds an existing user
Searches for a project by name or key
Searches for an issue via JQL
Searches for a component by name
Adds a new comment to an issue

Gain insights into how viaSocket functions through our detailed guide. Understand its key features and benefits to maximize your experience and efficiency.

Unlock your team's potential with 5 straightforward automation hacks designed to streamline processes and free up valuable time for more important work.

Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your WhatsApp and Jira Software Cloud accounts to viaSocket. Once connected, you can set up a workflow where an event in WhatsApp triggers actions in Jira Software Cloud (or vice versa).
Absolutely. You can customize how WhatsApp data is recorded in Jira Software Cloud. This includes choosing which data fields go into which fields of Jira Software Cloud, setting up custom formats, and filtering out unwanted information.
The data sync between WhatsApp and Jira Software Cloud typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between WhatsApp and Jira Software Cloud. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
WhatsApp is a widely used messaging platform that allows users to send text messages, voice messages, make voice and video calls, and share images, documents, and other media. It is known for its end-to-end encryption, ensuring secure communication between users.
Learn MoreJira Software Cloud is a powerful project management tool developed by Atlassian, designed to help teams plan, track, and manage their work efficiently. It offers a wide range of features including issue tracking, agile project management, and customizable workflows to streamline collaboration and productivity.
Learn More