Connect WhatsApp and Synthflow AI to Build Intelligent Automations

Choose a Trigger

WhatsApp

When this happens...

Choose an Action

Synthflow AI

Automatically do this!

Enable Integrations or automations with these events of WhatsApp and Synthflow AI

Enable Integrations or automations with these events of WhatsApp and Synthflow AI

Actions

Send WhatsApp Message

Send WhatsApp Message

Sends a new template message to a specified contact on WhatsApp.

Create SMS Action

Create SMS Action

Creates a SMS action

Create Transfer Call Action

Create Transfer Call Action

Creates a transfer call action

Create Information Extractor Yes No Action

Create Information Extractor Yes No Action

Creates an action of type information extractor yes no

Create Information Extractor Open Question Action

Create Information Extractor Open Question Action

Creates an action for open questions

Create Call

Create Call

Initiates a real-time voice call through the AI assistant.

Request a new Action for WhatsApp

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Frequently Asked Questions

How do I start an integration between WhatsApp and Synthflow AI?

To start, connect both your WhatsApp and Synthflow AI accounts to viaSocket. Once connected, you can set up a workflow where an event in WhatsApp triggers actions in Synthflow AI (or vice versa).

Can we customize how data from WhatsApp is recorded in Synthflow AI?

Absolutely. You can customize how WhatsApp data is recorded in Synthflow AI. This includes choosing which data fields go into which fields of Synthflow AI, setting up custom formats, and filtering out unwanted information.

How often does the data sync between WhatsApp and Synthflow AI?

The data sync between WhatsApp and Synthflow AI typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from WhatsApp to Synthflow AI?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between WhatsApp and Synthflow AI?

Yes, you can set conditional logic to control the flow of data between WhatsApp and Synthflow AI. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

WhatsApp

About WhatsApp

WhatsApp is a widely used messaging platform that allows users to send text messages, voice messages, make voice and video calls, and share images, documents, and other media. It is known for its end-to-end encryption, ensuring secure communication between users.

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Synthflow AI

About Synthflow AI

Synthflow AI is a no-code platform for creating voice AI agents that automate inbound and outbound phone calls, from answering questions to booking appointments and sending SMS follow-ups at scale. It targets contact centers and BPOs with enterprise-ready, white-label agents, 200+ integrations, and multilingual support to reduce costs and improve response rates

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