
When this happens...
Message Notification

Automatically do this!
Create Post
Create Reply
List all Review
Update Event Post
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When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a new message is received.
Runs when a new review is posted on your Google Business Profile.
Action is the task that follows automatically within your WhatsApp Business Cloud integrations.
List Templates available in the specific phone number.
Text messages can be sent in customer-initiated conversations only
Send Template Message
WhatsApp human inteterface.
Creates an event post on your Google Business Profile with event details and a photo so customers can see and engage with it.
creates a reply for a specified review.

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.

Webhook is like a real-time notification system between apps. Whenever something happens in one app—like a new comment or a purchase—a webhook sends a signal to another app, instantly letting it know about the event.
To start, connect both your WhatsApp Business Cloud and Google Business Profile accounts to viaSocket. Once connected, you can set up a workflow where an event in WhatsApp Business Cloud triggers actions in Google Business Profile (or vice versa).
Absolutely. You can customize how WhatsApp Business Cloud data is recorded in Google Business Profile. This includes choosing which data fields go into which fields of Google Business Profile, setting up custom formats, and filtering out unwanted information.
The data sync between WhatsApp Business Cloud and Google Business Profile typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between WhatsApp Business Cloud and Google Business Profile. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
WhatsApp is a widely-used messaging platform that allows users to send text messages, voice messages, make voice and video calls, and share images, documents, user locations, and other media. It is known for its end-to-end encryption, ensuring secure communication between users.
Learn MoreGoogle Business Profile is a tool that allows businesses to manage their online presence across Google, including Search and Maps. By verifying and editing your business information, you can help customers find you and tell them the story of your business.
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