Connect WIX and Freshservice to Build Intelligent Automations
Choose a Trigger
When this happens...
New Form Response
New Blog Posted
Blog Post Deleted
Blog Category Created
Blog Category Updated
Booking Created
Booking Canceled
Booking Updated
Booking Policy Created
Booking Rescheduled
Booking Policy Deleted
Blog Category Deleted
Staff Member Updated
Resource Created
Service Category Created/Updated
Default Booking Policy Set
Staff Member Disconnected From User
Staff Member Fully Created
Resource Deleted
Staff Member Created
Resource Updated
Service Deleted
Staff Member Deleted
Booking Policy Updated
Service Created
Resource Type Updated
Service Updated
Staff Member Connected To User
Resource Type Deleted
Booking Declined
Resource Type Created
Category Deleted
Category Updated
Category Created
Order Canceled
Draft Order Deleted
Draft Order Updated
Tax Region Created
Order Transactions Details Updated
Draft Order Created
Order Approved
Checkout Template Created
Orders Settings Updated
Checkout Template Updated
Checkout Settings Updated
Discount Rule Updated
Tax Group Created
Checkout Template Used
Checkout Template Deleted
Discount Rule Created
Order Created
Tax Group Updated
Tax Region Deleted
Tax Group Deleted
Payment Status Updated
Order Updated
Inventory variants changed
Inventory tracking status changed
Customization Updated
Customization Deleted
Product created
Brand Deleted
Customization Created
Variant changed
Contact Created
Choose an Action
Automatically do this!
Create Requestor
Add Notes to a Ticket
Create Ticket
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Form Response
Triggers when a new form is submitted.
New Blog Posted
Triggers when a new blog post is published.
Blog Post Deleted
Triggers when a blog post deleted.
Blog Category Created
Triggers when a blog category crated.
Blog Category Updated
Triggers when a blog category updated.
Booking Created
Triggers when a Booking Created.
Do thisActions
Action is the task that follows automatically within your WIX integrations.
Create Requestor
Allows you to create a Requester in Freshservice for your support domain.
Add Notes to a Ticket
Creates a ticket approval request.
Create Ticket
Create a Freshservice support ticket with subject, description, requester email, priority, status, and optional fields.
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Frequently Asked Questions
To start, connect both your WIX and Freshservice accounts to viaSocket. Once connected, you can set up a workflow where an event in WIX triggers actions in Freshservice (or vice versa).
Absolutely. You can customize how WIX data is recorded in Freshservice. This includes choosing which data fields go into which fields of Freshservice, setting up custom formats, and filtering out unwanted information.
The data sync between WIX and Freshservice typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between WIX and Freshservice. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About WIX
WIX is a leading cloud-based development platform that allows users to create stunning websites with ease. It offers a wide range of customizable templates and a user-friendly drag-and-drop editor, making it accessible for both beginners and professionals to build and manage their online presence.
Learn MoreAbout Freshservice
Integrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.
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