Connect wizishop and Deskpro to Build Intelligent Automations

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wizishop

When this happens...

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Deskpro

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

Sku Event

Sku Event

Trigger when a SKU is created , updated or deleted.

Customer Event

Customer Event

Trigger when a customer is created,deleted or updated.

New Organization

New Organization

This trigger checks for newly created organizations in Deskpro on a scheduled interval (e.g., every 5 or 15 minutes).

New Person Added

New Person Added

This trigger automatically checks for new people (users) added to your Deskpro account on a regular schedule (e.g., every 5 or 15 minutes).

New Ticket

New Ticket

Checks for any new ticket created

New Task

New Task

This trigger checks for newly created tasks in Deskpro.

Request a new Trigger for wizishop

Do thisActions

Action is the task that follows automatically within your wizishop integrations.

Create brand

Create brand

Create a new brand using a name and optional image URL.

Update SKU stock

Update SKU stock

Update a product SKU's stock quantity by increasing, decreasing, or replacing the amount.

Create Brand

Create Brand

Create a Breand in Deskpro

Create Ticket

Create Ticket

Create a new Deskpro support ticket with subject, requester email, message (HTML or text), context (agent/user), and status.

Create Organization

Create Organization

Create a new organization in Deskpro, optionally setting parent org, labels, summary, picture, phone number, and primary contact.

Find Ticket

Find Ticket

Retrieve tickets from Deskpro using a query string.

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Frequently Asked Questions

How do I start an integration between wizishop and Deskpro?

To start, connect both your wizishop and Deskpro accounts to viaSocket. Once connected, you can set up a workflow where an event in wizishop triggers actions in Deskpro (or vice versa).

Can we customize how data from wizishop is recorded in Deskpro?

Absolutely. You can customize how wizishop data is recorded in Deskpro. This includes choosing which data fields go into which fields of Deskpro, setting up custom formats, and filtering out unwanted information.

How often does the data sync between wizishop and Deskpro?

The data sync between wizishop and Deskpro typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from wizishop to Deskpro?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between wizishop and Deskpro?

Yes, you can set conditional logic to control the flow of data between wizishop and Deskpro. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

wizishop

About wizishop

WiziShop is an all-in-one e-commerce platform with cloud-based solutions to gain visibility and sell products and services online by harnessing the power of SEO.

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Deskpro

About Deskpro

Deskpro is a web-based helpdesk software with multiple channel support.

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