Integrate Wonderchat with Customer.io to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
List campaigns in Customer when New Chat Log in Wonderchat
Create manual segment in Customer when New Chat Log in Wonderchat
Delete a segment in Customer when New Chat Log in Wonderchat
Ask Chatbot a Question via Wonderchat when Customer Events from Customer.io
Update Message Feedback in Wonderchat when Customer Events from Customer.io
Start from a real workflow other teams are already running.
Wonderchat
When this happens...
New Chat Log
Customer.io
Automatically do this!
List campaigns
Create manual segment
Delete a segment
List campaigns in Customer when New Chat Log in Wonderchat
Use this flowCreate manual segment in Customer when New Chat Log in Wonderchat
Use this flowDelete a segment in Customer when New Chat Log in Wonderchat
Use this flowAsk Chatbot a Question via Wonderchat when Customer Events from Customer.io
Use this flowUpdate Message Feedback in Wonderchat when Customer Events from Customer.io
Use this flowUpdate Chat Feedback in Wonderchat when Customer Events from Customer.io
Use this flowAdd Pages to Wonderchat when Customer Events from Customer.io
Use this flowExport Chat Logs from Wonderchat when Customer Events from Customer.io
Use this flowUpdate Chat Log Info in Wonderchat when Customer Events from Customer.io
Use this flowDelete Tags in Wonderchat when Customer Events from Customer.io
Use this flowEverything you can automate between Wonderchat and Customer.io.
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when new chat logs are created within a selected time window.
Triggers when Events are performed on customer
Triggers when Events are performed on Email.
Triggers when Events are performed on messages.
Triggers when a push notification is drafted.
Trigger when an SMS delivery event happens (e.g., sent, delivered, failed, opened, clicked).
Action is the task that follows automatically within your Wonderchat integrations.
Send a question to a chosen chatbot and get its reply. Set context, context URL, up to 5 images, or chatlog ID.
Update the feedback status for an individual message (thumbs up or thumbs down).
Update the feedback status for an individual message (thumbs up or thumbs down).
Add site pages to a chatbot by specifying chatbot ID, URLs, and optional session cookie.
Export chat logs for a selected chatbot; include messages, set limit, date range, or cursor.
Add comma-separated tags to a selected chat log.

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

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Wonderchat is a no code chatbot platform builder that lets you build custom AI-powered chatbots for your sites in less than 5 minutes.
Learn moreCustomer.io is a versatile marketing automation platform designed to help businesses create, send, and optimize targeted email campaigns. It enables users to engage with their audience through personalized messaging and automated workflows, ensuring effective communication and improved customer relationships.
Learn moreSign up for a free viaSocket account, then authorize both your Wonderchat and Customer.io accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Wonderchat and Customer.io as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Customer.io. No coding required.
Yes. You can set up a workflow where Wonderchat triggers actions in Customer.io, and a separate workflow where Customer.io triggers actions in Wonderchat. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Wonderchat and Customer.io. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Wonderchat and Customer.io integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.