To start, connect both your wonderchat and procuredesk accounts to viaSocket. Once connected, you can set up a workflow where an event in wonderchat triggers actions in procuredesk (or vice versa).

Absolutely. You can customize how wonderchat data is recorded in procuredesk. This includes choosing which data fields go into which fields of procuredesk, setting up custom formats, and filtering out unwanted information.

The data sync between wonderchat and procuredesk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.