Integrate Wonderchat with Teamwork Desk to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Ask Chatbot a Question via Wonderchat when New Ticket in Teamwork Desk
Update Message Feedback in Wonderchat when New Ticket in Teamwork Desk
Add Pages to Wonderchat when New Ticket in Teamwork Desk
Export Chat Logs from Wonderchat when New Ticket in Teamwork Desk
Add Chat Log Tags in Wonderchat when New Ticket in Teamwork Desk
Start from a real workflow other teams are already running.
Wonderchat
When this happens...
New Chat Log
Teamwork Desk
Automatically do this!
Create Customer
Assign Ticket
Link tasks to ticket
Unassign Ticket
Update Customer
Update Ticket
Create a Ticket
Ask Chatbot a Question via Wonderchat when New Ticket in Teamwork Desk
Use this flowUpdate Message Feedback in Wonderchat when New Ticket in Teamwork Desk
Use this flowAdd Pages to Wonderchat when New Ticket in Teamwork Desk
Use this flowExport Chat Logs from Wonderchat when New Ticket in Teamwork Desk
Use this flowAdd Chat Log Tags in Wonderchat when New Ticket in Teamwork Desk
Use this flowGet Messages from Wonderchat when New Ticket in Teamwork Desk
Use this flowUpdate Chat Log Info in Wonderchat when New Ticket in Teamwork Desk
Use this flowDelete Tags in Wonderchat when New Ticket in Teamwork Desk
Use this flowDelete Pages in Wonderchat when New Ticket in Teamwork Desk
Use this flowAsk Chatbot a Question via Wonderchat when New Customer in Teamwork-desk
Use this flowEverything you can automate between Wonderchat and Teamwork Desk.
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when new chat logs are created within a selected time window.
Triggers when a new ticket is created.
Triggers when a new customer is added.
Triggers when a customer's details are updated.
Triggers when a new note is added to a ticket.
Triggers when a ticket is assigned to a team member.
Action is the task that follows automatically within your Wonderchat integrations.
Send a question to a chosen chatbot and get its reply. Set context, context URL, up to 5 images, or chatlog ID.
Update the feedback status for an individual message (thumbs up or thumbs down).
Update the feedback status for an individual message (thumbs up or thumbs down).
Add site pages to a chatbot by specifying chatbot ID, URLs, and optional session cookie.
Export chat logs for a selected chatbot; include messages, set limit, date range, or cursor.
Add comma-separated tags to a selected chat log.

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

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Wonderchat is a no code chatbot platform builder that lets you build custom AI-powered chatbots for your sites in less than 5 minutes.
Learn moreTeamwork Desk is a customer support software that helps teams manage and resolve customer queries efficiently. It offers a range of features including ticket management, automation, and reporting to streamline customer support operations.
Learn moreSign up for a free viaSocket account, then authorize both your Wonderchat and Teamwork Desk accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Wonderchat and Teamwork Desk as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Teamwork Desk. No coding required.
Yes. You can set up a workflow where Wonderchat triggers actions in Teamwork Desk, and a separate workflow where Teamwork Desk triggers actions in Wonderchat. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Wonderchat and Teamwork Desk. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Wonderchat and Teamwork Desk integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.