Integrate Workzappy with Zoho Desk to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Start from a real workflow other teams are already running.
Workzappy
When this happens...
Zoho Desk
Automatically do this!
Update Contact
Find a Contact
Search Ticket
Add Attachment
Add a Comment
Create a Account
Create Contact
Send E-Mail Reply
Update Ticket
Create Ticket
Get Ticket Details
List Tickets
Get Thread Detail by Ticket Id
New Task in Workzappy when Contact Updated in Zoho-desk
Use this flowNew Project in Workzappy when Contact Updated in Zoho-desk
Use this flowNew Phase in Workzappy when Contact Updated in Zoho-desk
Use this flowNew Tag in Workzappy when Contact Updated in Zoho-desk
Use this flowRemove Task hold in Workzappy when Contact Updated in Zoho-desk
Use this flowEnable Organization User in Workzappy when Contact Updated in Zoho-desk
Use this flowDisable Organization User in Workzappy when Contact Updated in Zoho-desk
Use this flowChange Project Members Role in Workzappy when Contact Updated in Zoho-desk
Use this flowAdd Project Member in Workzappy when Contact Updated in Zoho-desk
Use this flowNew Task in Workzappy when New Task in Zoho-desk
Use this flowEverything you can automate between Workzappy and Zoho Desk.
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a contact's details are updated.
Triggers when a new task is created in Zoho Desk.
Triggers when an existing task is updated.
Trigger when new account is created
Trigger when new agent is created
Trigger when new attachment is added to a ticket in selected organization
Action is the task that follows automatically within your Workzappy integrations.
Create a new task.
Create a new Project.
Create a new phase(sprint) for your project
Create a New tag.
Remove a specific Task.
Enable Organization User.

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

Discover viaSocket, an AI-powered workflow automation platform with 2,000+ integrations. Learn what it is, how it works, and how to set up no-code automated workflows.

Five practical automation hacks to cut repetitive tasks and boost productivity using viaSocket, covering lead generation, onboarding, accounting, support, and HR.

Explore workflow automation: its definition, benefits, how it works, real-world examples, and how to automate with viaSocket.

Discover what webhooks are, how they work, and when to use them. Compare push-based webhooks with APIs and polling, with practical examples and ViaSocket integration.
viaSocket Support
We're here to help
Instant answers
AI assistant available 24/7
Expert support
Connect with our specialists
Trusted & secure
Your data is safe with us
No credit card required. Set up your first workflow in minutes.
Workzappy is a comprehensive platform designed to enhance productivity and streamline project management for teams and businesses. It offers a suite of tools that facilitate task management, collaboration, and communication, ensuring that projects are completed efficiently and effectively.
Learn moreZoho Desk is a cloud-based customer service software that helps businesses deliver top-notch customer support to their clients. It features tools for managing tickets, automating workflows, and analyzing performance metrics.
Learn moreSign up for a free viaSocket account, then authorize both your Workzappy and Zoho Desk accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Workzappy and Zoho Desk as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Zoho Desk. No coding required.
Yes. You can set up a workflow where Workzappy triggers actions in Zoho Desk, and a separate workflow where Zoho Desk triggers actions in Workzappy. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Workzappy and Zoho Desk. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Workzappy and Zoho Desk integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.