Connect Yandex and Freshservice to Build Intelligent Automations

Choose a Trigger

Yandex

When this happens...

Choose an Action

Freshservice

Automatically do this!

Enable Integrations or automations with these events of Yandex and Freshservice

Enable Integrations or automations with these events of Yandex and Freshservice

Actions

Get User

Get User

Get details of current logged in user.

Create Requestor

Create Requestor

Allows you to create a Requester in Freshservice for your support domain.

Add Notes to a Ticket

Add Notes to a Ticket

Creates a ticket approval request.

Create Ticket

Create Ticket

Create a Freshservice support ticket with subject, description, requester email, priority, status, and optional fields.

Request a new Action for Yandex

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Frequently Asked Questions

How do I start an integration between Yandex and Freshservice?

To start, connect both your Yandex and Freshservice accounts to viaSocket. Once connected, you can set up a workflow where an event in Yandex triggers actions in Freshservice (or vice versa).

Can we customize how data from Yandex is recorded in Freshservice?

Absolutely. You can customize how Yandex data is recorded in Freshservice. This includes choosing which data fields go into which fields of Freshservice, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Yandex and Freshservice?

The data sync between Yandex and Freshservice typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Yandex to Freshservice?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Yandex and Freshservice?

Yes, you can set conditional logic to control the flow of data between Yandex and Freshservice. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Yandex

About Yandex

Yandesk integrates with Yandex services to streamline your workflow, offering seamless access to Yandex's suite of tools including email, cloud storage, and search functionalities.

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Freshservice

About Freshservice

Integrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.

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