Integrate YCloud with Deskpro to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Send an Email via YCloud when New Organization in Deskpro
Get Account Balance from YCloud when New Organization in Deskpro
List Contacts from YCloud when New Organization in Deskpro
List Unsubscribers from YCloud when New Organization in Deskpro
List Voice Records from YCloud when New Organization in Deskpro
Start from a real workflow other teams are already running.
YCloud
When this happens...
Deskpro
Automatically do this!
Create Brand
Create Ticket
Create Organization
Find Ticket
Find Organization
Add Message to Ticket
Update Ticket
Create Person
Find Person
Send an Email via YCloud when New Organization in Deskpro
Use this flowGet Account Balance from YCloud when New Organization in Deskpro
Use this flowList Contacts from YCloud when New Organization in Deskpro
Use this flowList Unsubscribers from YCloud when New Organization in Deskpro
Use this flowList Voice Records from YCloud when New Organization in Deskpro
Use this flowList WhatsApp Business Accounts from YCloud when New Organization in Deskpro
Use this flowList WhatsApp Business Phone Numbers from YCloud when New Organization in Deskpro
Use this flowList WhatsApp Templates from YCloud when New Organization in Deskpro
Use this flowSend an Email via YCloud when New Person Added in Deskpro
Use this flowGet Account Balance from YCloud when New Person Added in Deskpro
Use this flowEverything you can automate between YCloud and Deskpro.
When this happensTriggers
A trigger is an event that starts a workflow.
This trigger checks for newly created organizations in Deskpro on a scheduled interval (e.g., every 5 or 15 minutes).
This trigger automatically checks for new people (users) added to your Deskpro account on a regular schedule (e.g., every 5 or 15 minutes).
Checks for any new ticket created
This trigger checks for newly created tasks in Deskpro.
Action is the task that follows automatically within your YCloud integrations.
Send an email to the customers
Get current account balance from YCloud.
Retrieve contacts from YCloud with filters, field selection, and pagination.
Retrieve unsubscribers and filter by customer, channel, region; supports pagination and limit.
Get all Voice Records from ycloud.
Retrieve WhatsApp Business accounts with optional review-status filter, selectable fields, and pagination.

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

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YCloud is a comprehensive cloud-based platform designed to streamline business operations by offering a suite of tools for communication, collaboration, and productivity. It provides businesses with the ability to manage their workflows efficiently, enhance team collaboration, and improve overall productivity through its integrated services.
Learn moreSign up for a free viaSocket account, then authorize both your YCloud and Deskpro accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between YCloud and Deskpro as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Deskpro. No coding required.
Yes. You can set up a workflow where YCloud triggers actions in Deskpro, and a separate workflow where Deskpro triggers actions in YCloud. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between YCloud and Deskpro. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire YCloud and Deskpro integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.