
When this happens...
New Outbound Template

Automatically do this!
Start a conversation
Send message to agent
Send a message
When this happensTriggers
A trigger is an event that starts a workflow.
Triggered when a new outbound template is created in Yellow.ai.
Start a workflow for each new conversation received by the selected AgentX agent.
Retrieves messages from the selected conversation posted in the last few minutes.
Returns agents created within the selected time window, newest first.
Retrieve the agent's messages from the selected conversation that were sent recently.
Action is the task that follows automatically within your Yellow.ai integrations.
Creates a new user in the Yellow.ai platform.
Get all active Outbound templates associated with a specified bot ID.
Create a new chat with the selected agent so you can send messages and get responses.
Start a conversation with the selected agent and send your initial message.
Send a message from the chosen Agent into an existing conversation so the Agent can reply.

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To start, connect both your Yellow.ai and AgentX accounts to viaSocket. Once connected, you can set up a workflow where an event in Yellow.ai triggers actions in AgentX (or vice versa).
Absolutely. You can customize how Yellow.ai data is recorded in AgentX. This includes choosing which data fields go into which fields of AgentX, setting up custom formats, and filtering out unwanted information.
The data sync between Yellow.ai and AgentX typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Yellow.ai and AgentX. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Yellow.ai is a leading AI-powered platform that specializes in automating customer interactions across various channels. It leverages advanced artificial intelligence to provide seamless and personalized customer experiences, enhancing engagement and satisfaction. The platform is designed to cater to businesses looking to optimize their customer support, marketing, and sales processes through intelligent automation.
Learn MoreAgentX is a versatile platform designed to streamline and enhance your workflow with powerful automation and integration capabilities.
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