
When this happens...
New Outbound Template

Automatically do this!
Get Chat By ID
List Chats
Get Chat Transcript
List Visitors
When this happensTriggers
A trigger is an event that starts a workflow.
Triggered when a new outbound template is created in Yellow.ai.
Action is the task that follows automatically within your Yellow.ai integrations.
Creates a new user in the Yellow.ai platform.
Get all active Outbound templates associated with a specified bot ID.
Retrieve details of a chat by its ID.
Retrieve all the chats of a conversion.
Retrieve messages from a specific chat by chat ID.
Get a list of visitors and their details from Zoho SalesIQ using a View ID.

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To start, connect both your Yellow.ai and Zoho SalesIQ accounts to viaSocket. Once connected, you can set up a workflow where an event in Yellow.ai triggers actions in Zoho SalesIQ (or vice versa).
Absolutely. You can customize how Yellow.ai data is recorded in Zoho SalesIQ. This includes choosing which data fields go into which fields of Zoho SalesIQ, setting up custom formats, and filtering out unwanted information.
The data sync between Yellow.ai and Zoho SalesIQ typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Yellow.ai and Zoho SalesIQ. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Yellow.ai is a leading AI-powered platform that specializes in automating customer interactions across various channels. It leverages advanced artificial intelligence to provide seamless and personalized customer experiences, enhancing engagement and satisfaction. The platform is designed to cater to businesses looking to optimize their customer support, marketing, and sales processes through intelligent automation.
Learn MoreZoho SalesIQ is a powerful live chat and visitor tracking software designed to enhance customer engagement and boost sales. It provides real-time insights into visitor behavior, enabling businesses to offer personalized support and improve conversion rates.
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