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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Marketplace Order Item
Triggers when a new a new order item is created for an order coming from a marketplace (such as Etsy) or from a manual order.
New Order Item
Triggers when a new customized order is received and print-ready files are generated.
Do thisActions
Action is the task that follows automatically within your Zakeke integrations.
Retrieve an order by ID
Retrieve existing an order by ID.
Get an order by code
Retrieve an order by code.
Retrieve a design by ID
Retrieve relevant data about a design.
Retrieve print-ready file with a given file format
Retrieve print-ready file with a given file format.
Create Requestor
Allows you to create a Requester in Freshservice for your support domain.
Add Notes to a Ticket
Creates a ticket approval request.
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Frequently Asked Questions
To start, connect both your Zakeke and Freshservice accounts to viaSocket. Once connected, you can set up a workflow where an event in Zakeke triggers actions in Freshservice (or vice versa).
Absolutely. You can customize how Zakeke data is recorded in Freshservice. This includes choosing which data fields go into which fields of Freshservice, setting up custom formats, and filtering out unwanted information.
The data sync between Zakeke and Freshservice typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Zakeke and Freshservice. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Zakeke
Zakeke is a powerful platform that enables businesses to offer product customization and 3D visualization to their customers. It integrates seamlessly with e-commerce platforms, allowing users to personalize products in real-time, enhancing the shopping experience and boosting sales.
Learn MoreAbout Freshservice
Integrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.
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