Connect Zendesk Support and Facebook Pages
Integrate Zendesk Support with Facebook Pages to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Create Page Post Photo on Facebook Pages when New Organization Created or Updated in Zendesk Support
Create Page Share URL Post on Facebook Pages when New Organization Created or Updated in Zendesk Support
List Page Posts from Facebook Pages when New Organization Created or Updated in Zendesk Support
Get Page Post Details from Facebook Pages when New Organization Created or Updated in Zendesk Support
Reply Comment on Page Post on a Facebook Page post when New Organization Created or Updated in Zendesk Support
Popular Zendesk Support + Facebook Pages flows
Start from a real workflow other teams are already running.
Choose a trigger
Zendesk Support
When this happens...
New Organization Created or Updated
New Customer Created or Updated
Tag Added To Customer
New Group Is Created
New Ticket Created or Updated
New View Is Created
New Organization Created
Customer Is Created
Tag Added To Organization
Ticket Is Created
Tag Added To Ticket
Ticket Is Updated in View
Choose an action
Facebook Pages
Automatically do this!
Create Page Post Photo
Create Page Share URL Post
List Page Posts
Get Page Post Details
Reply Comment on Page Post
Comment on a Page Post
Get Comments of a Page Post
Delete Comment
Hide/Unhide Comment on Page Post
Send a Private Reply
Get Post or User Reaction Details
Publish Video to Page
Create Page Text Post
List Pages
Create Page Post Photo on Facebook Pages when New Organization Created or Updated in Zendesk Support
Use this flowCreate Page Share URL Post on Facebook Pages when New Organization Created or Updated in Zendesk Support
Use this flowList Page Posts from Facebook Pages when New Organization Created or Updated in Zendesk Support
Use this flowGet Page Post Details from Facebook Pages when New Organization Created or Updated in Zendesk Support
Use this flowReply Comment on Page Post on a Facebook Page post when New Organization Created or Updated in Zendesk Support
Use this flowComment on a Page Post on a Facebook Page post when New Organization Created or Updated in Zendesk Support
Use this flowGet Comments of a Page Post from a Facebook Page post when New Organization Created or Updated in Zendesk Support
Use this flowDelete Comment on Facebook Pages when New Organization Created or Updated in Zendesk Support
Use this flowHide/Unhide Comment on Page Post on a Facebook Page post when New Organization Created or Updated in Zendesk Support
Use this flowSend a Private Reply on Facebook Pages when New Organization Created or Updated in Zendesk Support
Use this flowSupported Triggers & Actions
Everything you can automate between Zendesk Support and Facebook Pages.
When this happensTriggers
A trigger is an event that starts a workflow.
New Organization Created or Updated
Runs when organization changes
New Customer Created or Updated
Runs when a new user is created in Zendesk Support.
Tag Added To Customer
Runs when tag is added to Customer
New Group Is Created
Runs when new group is created
New Ticket Created or Updated
Runs when an existing Ticket Created or Updated
New View Is Created
Runs when new view is created
Do thisActions
Action is the task that follows automatically within your Zendesk Support integrations.
List All Tickets
Get all support tickets
Add Comment to Ticket
Adds a comment to an existing ticket.
Add Tags to Ticket
Adds multiple tags to an existing ticket by ticket ID.
Create Or Update Organization
Create or update organization
Create or Update Customer
Create or update a Customer
Remove Tags From Ticket
Remove tags from a ticket.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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AI will build it for you
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About Zendesk Support
Zendesk Support is a customer service platform designed to create better customer relationships. It lets businesses offer support, scale with self-service options, and differentiate with proactive engagement.
Learn moreSimilar apps
About Facebook Pages
Facebook Pages lets you connect with your customers, fans and followers on the world's largest social network. Share relevant content to engage people who Like your page, create events to build and grow your community, and run a Facebook ad campaign by targeting location, age and more.
Learn moreSimilar apps
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Zendesk Support and Facebook Pages accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Zendesk Support and Facebook Pages as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Facebook Pages. No coding required.
Yes. You can set up a workflow where Zendesk Support triggers actions in Facebook Pages, and a separate workflow where Facebook Pages triggers actions in Zendesk Support. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Zendesk Support and Facebook Pages. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Zendesk Support and Facebook Pages integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
