Zendesk Support

Customer Support

Heartbeat

Communication, Team Chat

Integrations Zendesk Support Heartbeat

Create integrations between Zendesk Support and Heartbeat

Add user to group in Heartbeat when New Organization in Zendesk-support

Create a Group in Heartbeat when New Organization in Zendesk-support

Remove User from Group in Heartbeat when New Organization in Zendesk-support

Find User in Heartbeat when New Organization in Zendesk-support

Create a Channel in Heartbeat when New Organization in Zendesk-support

Create a Thread in Heartbeat when New Organization in Zendesk-support

Create a Comment in Heartbeat when New Organization in Zendesk-support

Create a Event in Heartbeat when New Organization in Zendesk-support

Deactivate User in Heartbeat when New Organization in Zendesk-support

Invite Users to Heartbeat when New Organization in Zendesk-support

Actions and Triggers

Triggers

New Organization

Trigger when new ogranization created

New Event

Triggers when new events are created.

New Thread

Triggers when the new thread is created.

On group join

Triggers when a user joins a group

New User

Triggers when a new user joins your community through an invitation link.

New Event Rsvp

Triggers when the user RSVP'd "Yes" OR confirms the event invitation.

Actions

Find a User

Finds an existing user by query

Find an Agent

Finds an existing Agent by query

Find an Organization

Finds an existing organization by query

Find Tickets

Finds an existing ticket by query.

Find Latest Comment

Find the latest comment on a ticket

Add Comment to Ticket

Add comment to an existing ticket

Know More About
Viasocket Integrations

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How viaSocket is going to help you with your business?

viaSocket helps you integrate multiple platforms in one place, that ultimately helps you in expanding your business.

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Frequently Asked Questions

Is there a limit to the number of apps I can integrate through viaSocket?

No, viaSocket does not impose a limit on the number of apps you can integrate. You can connect as many apps as needed to create comprehensive workflows and streamline your business processes.

Can I automate complex multi-step workflows across thousands of apps with viaSocket?

Absolutely! viaSocket supports the creation of complex workflows with multiple steps, conditional logic, and branching pathways across thousands of integrated apps. Whether you need to automate approval processes, trigger actions based on specific criteria, or organize a series of events, viaSocket offers the flexibility and functionality to meet your automation needs, no matter how complex.

Can I monitor the performance of integrations and troubleshoot issues?

Yes, viaSocket provides monitoring tools and dashboards that allow users to track the performance of integrations in real-time. You can view metrics such as data transfer rates, error logs, and integration status to identify and troubleshoot any issues that may arise.

How does viaSocket ensure the security of data exchanged between integrated apps?

Security is a top priority for viaSocket. All data transferred between various apps through viasocket is encrypted using industry-standard protocols to ensure confidentiality and integrity. viaSocket also employs robust authentication mechanisms to prevent unauthorized access and protect sensitive information.

About Zendesk Support

Zendesk Support is a customer service platform designed to create better customer relationships. It lets businesses offer support, scale with self-service options, and differentiate with proactive engagement.

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About Heartbeat

Heartbeat is a platform designed to facilitate community building and engagement through chat and collaboration tools. It provides features for creating and managing online communities, enabling seamless communication and interaction among members.

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