Connect Zendesk Support and Lark to Build Intelligent Automations
Choose a Trigger
When this happens...
New Organization Created or Updated
New Customer Created or Updated
Tag Added To Customer
New Group Is Created
New Ticket Created or Updated
New View Is Created
New Organization Created
Customer Is Created
Tag Added To Organization
Ticket Is Created
Tag Added To Ticket
Ticket Is Updated in View
Choose an Action
Automatically do this!
Create Lark Sheet
Search a Group Chat in Lark
Search a Lark Base
Search Lark Calendar Event
Search a Lark Docs
Search a Lark File
Create New Lark Calendar Event
Create New Lark Document
Create New Lark Folder
Search a Lark Sheet
Search a Lark Slide
Search a Lark Task by Complete Status
Search a Task by GUID
Search a User in Lark
Invite User to Lark Group Chat
Update Existing Lark Task
Update a Lark Calendar Event
Create New Lark Task
Add Row Or Column to Sheet
Insert Rows or Columns
Ready to use Zendesk Support and Lark automations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Organization Created or Updated
Runs when organization changes
New Customer Created or Updated
Runs when a new user is created in Zendesk Support.
Tag Added To Customer
Runs when tag is added to Customer
New Group Is Created
Runs when new group is created
New Ticket Created or Updated
Runs when an existing Ticket Created or Updated
New View Is Created
Runs when new view is created
Do thisActions
Action is the task that follows automatically within your Zendesk Support integrations.
List All Tickets
Get all support tickets
Add Comment to Ticket
Adds a comment to an existing ticket.
Add Tags to Ticket
Adds multiple tags to an existing ticket by ticket ID.
Create Or Update Organization
Create or update organization
Create or Update Customer
Create or update a Customer
Remove Tags From Ticket
Remove tags from a ticket.
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Frequently Asked Questions
To start, connect both your Zendesk Support and Lark accounts to viaSocket. Once connected, you can set up a workflow where an event in Zendesk Support triggers actions in Lark (or vice versa).
Absolutely. You can customize how Zendesk Support data is recorded in Lark. This includes choosing which data fields go into which fields of Lark, setting up custom formats, and filtering out unwanted information.
The data sync between Zendesk Support and Lark typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Zendesk Support and Lark. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Zendesk Support
Zendesk Support is a customer service platform designed to create better customer relationships. It lets businesses offer support, scale with self-service options, and differentiate with proactive engagement.
Learn MoreAbout Lark
Lark is a next-generation office suite that integrates messaging, video conferencing, schedule management, collaborative documents, and more into a single platform, designed to enhance productivity and streamline communication for teams.
Learn More
