
When this happens...
New User Created
New Group Created
Ticket Updated
New View Created
New Ticket Created

Automatically do this!
Create Job
Search Job
Update Job
Get Job Opening Candidates
Create Talent Pool
List Talent Pools Openings
Search Talent Pools Opening
Update Talent Pool
Get Talent Pool Candidates
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When this happensTriggers
A trigger is an event that starts a workflow.
Runs when a new user is created in Zendesk Support.
Runs when a new group is created in Zendesk Support.
Runs when an existing ticket is updated.
Runs when a new view is created in Zendesk Support.
Runs when a new ticket is created in Zendesk Support.
Action is the task that follows automatically within your Zendesk Support integrations.
Finds existing tickets that match your search query.
Adds a comment to an existing ticket.
Adds multiple tags to an existing ticket by ticket ID.
Creates a new user in Zendesk Support.
Removes a tag from a ticket.
Updates an existing ticket's status and adds comments.

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.

Webhook is like a real-time notification system between apps. Whenever something happens in one app—like a new comment or a purchase—a webhook sends a signal to another app, instantly letting it know about the event.
To start, connect both your Zendesk Support and Talenteria accounts to viaSocket. Once connected, you can set up a workflow where an event in Zendesk Support triggers actions in Talenteria (or vice versa).
Absolutely. You can customize how Zendesk Support data is recorded in Talenteria. This includes choosing which data fields go into which fields of Talenteria, setting up custom formats, and filtering out unwanted information.
The data sync between Zendesk Support and Talenteria typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Zendesk Support and Talenteria. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Zendesk Support is a customer service platform designed to create better customer relationships. It lets businesses offer support, scale with self-service options, and differentiate with proactive engagement.
Learn MoreTalenteria is a comprehensive platform designed to streamline talent acquisition and recruitment processes. It offers tools for creating career sites, managing job postings, and enhancing candidate engagement.
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