Connect Zendesk Support and Twenty
Integrate Zendesk Support with Twenty to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Create Company in Twenty when New Organization Created or Updated in Zendesk Support
Update Company in Twenty when New Organization Created or Updated in Zendesk Support
Delete Company from Twenty when New Organization Created or Updated in Zendesk Support
List All Companies from Twenty when New Organization Created or Updated in Zendesk Support
List All Attachments from Twenty when New Organization Created or Updated in Zendesk Support
Popular Zendesk Support + Twenty flows
Start from a real workflow other teams are already running.
Choose a trigger
Zendesk Support
When this happens...
New Organization Created or Updated
New Customer Created or Updated
Tag Added To Customer
New Group Is Created
New Ticket Created or Updated
New View Is Created
New Organization Created
Customer Is Created
Tag Added To Organization
Ticket Is Created
Tag Added To Ticket
Ticket Is Updated in View
Choose an action
Twenty
Automatically do this!
Create Company
Update Company
Delete Company
List All Companies
List All Attachments
List All Calender Events
List All TimeLine Activities
List All People
List All Opportunities
List All Tasks
List All Notes
List All Views
List All ViewFilters
List All MessageThreads
List All Messages
List All MessageChannels
List All MessageFolders
List All CalendarEventParticipants
List All ConnectedAccounts
Create Person
Update Person
Delete Person
Create Task
Update Task
Delete Task
Create Opportunity
Update Opportunity
Delete Opportunity
Create Note
Update Note
Delete Note
Create Blocklist
Update Blocklist
Delete Blocklist
Create Attachment
Update Attachment
Delete Attachments
Create Favorite
Update Favorite
Delete Favorite
Create Message
Update Message
Delete Messages
Create Company in Twenty when New Organization Created or Updated in Zendesk Support
Use this flowUpdate Company in Twenty when New Organization Created or Updated in Zendesk Support
Use this flowDelete Company from Twenty when New Organization Created or Updated in Zendesk Support
Use this flowList All Companies from Twenty when New Organization Created or Updated in Zendesk Support
Use this flowList All Attachments from Twenty when New Organization Created or Updated in Zendesk Support
Use this flowList All Calender Events from Twenty calendar when New Organization Created or Updated in Zendesk Support
Use this flowList All TimeLine Activities from Twenty when New Organization Created or Updated in Zendesk Support
Use this flowList All People from Twenty when New Organization Created or Updated in Zendesk Support
Use this flowList All Opportunities from Twenty when New Organization Created or Updated in Zendesk Support
Use this flowList All Tasks from Twenty when New Organization Created or Updated in Zendesk Support
Use this flowSupported Triggers & Actions
Everything you can automate between Zendesk Support and Twenty.
When this happensTriggers
A trigger is an event that starts a workflow.
New Organization Created or Updated
Runs when organization changes
New Customer Created or Updated
Runs when a new user is created in Zendesk Support.
Tag Added To Customer
Runs when tag is added to Customer
New Group Is Created
Runs when new group is created
New Ticket Created or Updated
Runs when an existing Ticket Created or Updated
New View Is Created
Runs when new view is created
Do thisActions
Action is the task that follows automatically within your Zendesk Support integrations.
List All Tickets
Get all support tickets
Add Comment to Ticket
Adds a comment to an existing ticket.
Add Tags to Ticket
Adds multiple tags to an existing ticket by ticket ID.
Create Or Update Organization
Create or update organization
Create or Update Customer
Create or update a Customer
Remove Tags From Ticket
Remove tags from a ticket.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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AI will build it for you
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About Zendesk Support
Zendesk Support is a customer service platform designed to create better customer relationships. It lets businesses offer support, scale with self-service options, and differentiate with proactive engagement.
Learn moreSimilar apps
About Twenty
Twenty is a platform designed to enhance social interactions and event planning, making it easier for users to connect with friends and organize gatherings. It offers tools for scheduling, managing invitations, and tracking RSVPs, all aimed at simplifying the process of bringing people together.
Learn more
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Zendesk Support and Twenty accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Zendesk Support and Twenty as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Twenty. No coding required.
Yes. You can set up a workflow where Zendesk Support triggers actions in Twenty, and a separate workflow where Twenty triggers actions in Zendesk Support. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Zendesk Support and Twenty. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Zendesk Support and Twenty integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
