Create integrations between Zendesk Support and Way We Do
Find a User in Zendesk-support when New Comment in Way We Do
Find an Agent in Zendesk-support when New Comment in Way We Do
Find an Organization in Zendesk-support when New Comment in Way We Do
Find Tickets in Zendesk-support when New Comment in Way We Do
Find Latest Comment in Zendesk-support when New Comment in Way We Do
Add Comment to Ticket in Zendesk-support when New Comment in Way We Do
Add Tags to Ticket in Zendesk-support when New Comment in Way We Do
Create an Organization in Zendesk-support when New Comment in Way We Do
Create a User in Zendesk-support when New Comment in Way We Do
Remove Tag from Ticket in Zendesk-support when New Comment in Way We Do
Automate anything with way-we-do & zendesk-support Integrations!
When this happens
Triggers
New Comment
Triggers when a new comment is added to a checklist.
Checklist Started
Triggers when a checklist instance is started.
Checklist Step Completed
Triggers when a checklist instance step is completed.
Procedure Accepted
Triggers when a procedure has been accepted.
Supervisor SignOff Invite
Triggers when a supervisor is invited for signoff.
Checklist Finished
Triggers when a checklist instance is finished.
New Organization
Trigger when new ogranization created
Do this
Actions
Find a User
Finds an existing user by query
Find an Agent
Finds an existing Agent by query
Find an Organization
Finds an existing organization by query
Find Tickets
Finds an existing ticket by query.
Find Latest Comment
Find the latest comment on a ticket
Add Comment to Ticket
Add comment to an existing ticket
Add Tags to Ticket
Add multiple tags to an existing ticket by ticket ID
Create an Organization
Create a new organization
Create a User
Create a new User
Remove Tag from Ticket
Remove a Tag from existing ticket
Know More About
Viasocket Integrations
How viaSocket Works | A Complete Guide
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How viaSocket is going to help you with your business?
viaSocket helps you integrate multiple platforms in one place, that ultimately helps you in expanding your business.
Frequently Asked Questions
Data mapping in viaSocket involves defining how information flows from one application to another in your automation. You specify which data from the trigger event should be used in your action step.
Learn MoreviaSocket includes error handling mechanisms in automated workflows to detect and address errors or exceptions that may occur during execution.
Learn MoreYes, viaSocket offers flexibility and customization options for automated workflows. Users can tailor workflows to fit their specific business requirements by configuring triggers, actions, conditions, and integrations to suit their unique processes and workflows.
Learn MoreviaSocket regularly updates its integrations to ensure compatibility with new app versions, features, and APIs released by app developers. These updates help maintain seamless functionality and ensure that integrations continue to work effectively over time.
About Zendesk Support
Zendesk Support is a customer service platform designed to create better customer relationships. It lets businesses offer support, scale with self-service options, and differentiate with proactive engagement.
About Way We Do
Way We Do is a cloud-based platform that helps businesses create, manage, and execute their standard operating procedures (SOPs) and policies. It enables organizations to streamline their processes, ensure compliance, and improve operational efficiency by providing a centralized location for all procedural documentation.
Integrations run at
