Zendesk Support

Customer Support

Way We Do

Productivity

Integrations Zendesk Support Way We Do

Create integrations between Zendesk Support and Way We Do

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Find a User in Zendesk-support when New Comment in Way We Do

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Find an Agent in Zendesk-support when New Comment in Way We Do

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Find an Organization in Zendesk-support when New Comment in Way We Do

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Find Tickets in Zendesk-support when New Comment in Way We Do

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Find Latest Comment in Zendesk-support when New Comment in Way We Do

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Add Comment to Ticket in Zendesk-support when New Comment in Way We Do

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Add Tags to Ticket in Zendesk-support when New Comment in Way We Do

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Create a User in Zendesk-support when New Comment in Way We Do

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Remove Tag from Ticket in Zendesk-support when New Comment in Way We Do

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Find a User in Zendesk-support when Checklist Started in Way-we-do

Actions and Triggers

Triggers

New Organization

Trigger when new ogranization created

New Comment

Triggers when a new comment is added to a checklist.

Checklist Started

Triggers when a checklist instance is started.

Checklist Step Completed

Triggers when a checklist instance step is completed.

Procedure Accepted

Triggers when a procedure has been accepted.

Supervisor SignOff Invite

Triggers when a supervisor is invited for signoff.

Actions

Find a User

Finds an existing user by query

Find an Agent

Finds an existing Agent by query

Find an Organization

Finds an existing organization by query

Find Tickets

Finds an existing ticket by query.

Find Latest Comment

Find the latest comment on a ticket

Add Comment to Ticket

Add comment to an existing ticket

Know More About
Viasocket Integrations

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How viaSocket is going to help you with your business?

viaSocket helps you integrate multiple platforms in one place, that ultimately helps you in expanding your business.

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Frequently Asked Questions

Is there a limit to the number of apps I can integrate through viaSocket?

No, viaSocket does not impose a limit on the number of apps you can integrate. You can connect as many apps as needed to create comprehensive workflows and streamline your business processes.

Can I automate complex multi-step workflows across thousands of apps with viaSocket?

Absolutely! viaSocket supports the creation of complex workflows with multiple steps, conditional logic, and branching pathways across thousands of integrated apps. Whether you need to automate approval processes, trigger actions based on specific criteria, or organize a series of events, viaSocket offers the flexibility and functionality to meet your automation needs, no matter how complex.

Can I monitor the performance of integrations and troubleshoot issues?

Yes, viaSocket provides monitoring tools and dashboards that allow users to track the performance of integrations in real-time. You can view metrics such as data transfer rates, error logs, and integration status to identify and troubleshoot any issues that may arise.

How does viaSocket ensure the security of data exchanged between integrated apps?

Security is a top priority for viaSocket. All data transferred between various apps through viasocket is encrypted using industry-standard protocols to ensure confidentiality and integrity. viaSocket also employs robust authentication mechanisms to prevent unauthorized access and protect sensitive information.

About Zendesk Support

Zendesk Support is a customer service platform designed to create better customer relationships. It lets businesses offer support, scale with self-service options, and differentiate with proactive engagement.

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About Way We Do

Way We Do is a cloud-based platform that helps businesses create, manage, and execute their standard operating procedures (SOPs) and policies. It enables organizations to streamline their processes, ensure compliance, and improve operational efficiency by providing a centralized location for all procedural documentation.

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