
When this happens...
New Incident Created
New User Added
Incident Is Updated

Automatically do this!
Create Customer Group
Create a Customer
Delete a Customer
Update Customer Group
Create price lists
Create a Shipping Category
Create a SKU's
Update Customer
Create a Price
Create Stock Location
Create Stock Item
Create Gift Card Recipients
Create Shipping Category
Create a Merchant
Update a Merchant
Update a Price List
Find Customer By Email
Find SKU
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when a new incident is created in Zenduty.
Runs when a new team member is added to your Zenduty account.
Runs when an incident is acknowledged or resolved in Zenduty.
Trigger's when new gift card created.
Runs when a new customer is created in Commerce Layer.
Trigger's when new promotion is created.
Action is the task that follows automatically within your zenduty integrations.
Create a new incident in Zenduty to notify your team and start tracking the issue.
Creates a Team.
Update the name of an existing team.
Create a tag.
Invites a user to your team.
Creates a custom role.

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To start, connect both your zenduty and Commerce Layer accounts to viaSocket. Once connected, you can set up a workflow where an event in zenduty triggers actions in Commerce Layer (or vice versa).
Absolutely. You can customize how zenduty data is recorded in Commerce Layer. This includes choosing which data fields go into which fields of Commerce Layer, setting up custom formats, and filtering out unwanted information.
The data sync between zenduty and Commerce Layer typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between zenduty and Commerce Layer. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Zenduty is an incident management platform designed to help teams respond to critical issues faster and more efficiently. It provides real-time alerts, on-call scheduling, and incident tracking to ensure that your team can quickly address and resolve any problems that arise. With Zenduty, you can streamline your incident response process and improve your team's overall productivity.
Learn MoreCommerce Layer is a fast, flexible, and highly secure REST API, designed to empower you to create innovative and scalable eCommerce solutions with ease. Ask ChatGPT
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