Connect zenduty and FreJun to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for zenduty
Choose an Action
Automatically do this!
Get Call Records
Initiate Call
Create Contact List
Delete a contact list
Assign Contacts
Unassign Contacts
Retrieve Contact Lists
Retrieve a user
Ready to use zenduty and FreJun automations
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
Call Status
Triggers whenever a call's status changes throughout it's lifecycle.
Call Recording
Triggers when the call recording is ready to be fetched/played.
Call Notes Updated
Triggers when the notes associated with a call change.
Call Reason Change
Triggers when the call reason associated with a call changes.
Call Outcome Change
Triggers when the call outcome associated with a call changes.
Do thisActions
Action is the task that follows automatically within your zenduty integrations.
Create Team
Creates a Team.
Update Team
Update an existing team.
Create Tag
Create a tag.
Create Custom Role
Creates a custom role.
Update Custom Role
Update an existing custom role.
Create Global Router
Creates a global router.
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Frequently Asked Questions
To start, connect both your zenduty and FreJun accounts to viaSocket. Once connected, you can set up a workflow where an event in zenduty triggers actions in FreJun (or vice versa).
Absolutely. You can customize how zenduty data is recorded in FreJun. This includes choosing which data fields go into which fields of FreJun, setting up custom formats, and filtering out unwanted information.
The data sync between zenduty and FreJun typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between zenduty and FreJun. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About zenduty
Zenduty is an incident management platform designed to help teams respond to critical issues faster and more efficiently. It provides real-time alerts, on-call scheduling, and incident tracking to ensure that your team can quickly address and resolve any problems that arise. With Zenduty, you can streamline your incident response process and improve your team's overall productivity.
Learn MoreAbout FreJun
FreJun is an excellent platform for calling & maintaining records of calls. The product is user friendly with great analytics on reports which makes calling more productive. My most liked feature is its integration with several other platforms, virtual business number & WhatsApp option.
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