Integrate zenduty with Heltar to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Start from a real workflow other teams are already running.
zenduty
When this happens...
New Incident Created
New User Added
Incident Is Updated
Heltar
Automatically do this!
List All Campaigns
List All Clients
List All Templates
Create or Update Client
Fetch Client Messages
Send Text Message hold
List All Attributes
Create Attribute
Update Attribute
Remove Attribute
Send Templates hold
Create Template hold
Send Private Message
Set Chat to Open or Closed
Toggle Bot Responses
Unassign Employees from a Client
Update an Employee’s Role
Create Employee Account
Delete an Employee
Retrieve Role Permissions
Get Business Profile
Toggle Automatic Chat Assignment
Fetch WhatsApp Commerce Catalog Settings
Update Catalog Settings
Toggle Read Receipts
Delete Convobot Session
Fetch Template Analytics
Set Custom Domain for Redirection
Delete Template
Create Incident in Zenduty when New Client Is Created in Heltar
Use this flowCreate Team in Zenduty when New Client Is Created in Heltar
Use this flowUpdate Team in Zenduty when New Client Is Created in Heltar
Use this flowCreate Tag in Zenduty when New Client Is Created in Heltar
Use this flowInvite User to Zenduty when New Client Is Created in Heltar
Use this flowCreate Custom Role in Zenduty when New Client Is Created in Heltar
Use this flowUpdate Custom Role in Zenduty when New Client Is Created in Heltar
Use this flowCreate Global Router in Zenduty when New Client Is Created in Heltar
Use this flowUpdate Global Router in Zenduty when New Client Is Created in Heltar
Use this flowUpdate Incident in Zenduty when New Client Is Created in Heltar
Use this flowEverything you can automate between zenduty and Heltar.
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when a new incident is created in Zenduty.
Runs when a new team member is added to your Zenduty account.
Runs when an incident is acknowledged or resolved in Zenduty.
Runs when a new client is created.
Action is the task that follows automatically within your zenduty integrations.
Create a new incident in Zenduty to notify your team and start tracking the issue.
Creates a Team.
Update the name of an existing team.
Create a tag.
Invites a user to your team.
Creates a custom role.

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

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Zenduty is an incident management platform designed to help teams respond to critical issues faster and more efficiently. It provides real-time alerts, on-call scheduling, and incident tracking to ensure that your team can quickly address and resolve any problems that arise. With Zenduty, you can streamline your incident response process and improve your team's overall productivity.
Learn moreHeltar is a cutting-edge platform designed to revolutionize the way businesses manage their operations and enhance productivity. With a focus on seamless integration and user-friendly interfaces, Heltar provides tools and solutions that cater to various business needs, ensuring efficient workflow management and improved collaboration.
Learn moreSign up for a free viaSocket account, then authorize both your zenduty and Heltar accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between zenduty and Heltar as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Heltar. No coding required.
Yes. You can set up a workflow where zenduty triggers actions in Heltar, and a separate workflow where Heltar triggers actions in zenduty. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between zenduty and Heltar. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire zenduty and Heltar integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.