
When this happens...
New Incident Created
New User Added
Incident Is Updated

Automatically do this!
Create Lead
Create Contract
Create Customer
Create Estimate
Create Project
Create Proposal
Create Task
Create Ticket
Create Timesheet
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when a new incident is created in Zenduty.
Runs when a new team member is added to your Zenduty account.
Runs when an incident is acknowledged or resolved in Zenduty.
Triggers when a new contract is created
Triggers when a new customer is added
Triggers when a new lead is created
Action is the task that follows automatically within your zenduty integrations.
Create a new incident in Zenduty to notify your team and start tracking the issue.
Creates a Team.
Update the name of an existing team.
Create a tag.
Invites a user to your team.
Creates a custom role.

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To start, connect both your zenduty and Perfex CRM accounts to viaSocket. Once connected, you can set up a workflow where an event in zenduty triggers actions in Perfex CRM (or vice versa).
Absolutely. You can customize how zenduty data is recorded in Perfex CRM. This includes choosing which data fields go into which fields of Perfex CRM, setting up custom formats, and filtering out unwanted information.
The data sync between zenduty and Perfex CRM typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between zenduty and Perfex CRM. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Zenduty is an incident management platform designed to help teams respond to critical issues faster and more efficiently. It provides real-time alerts, on-call scheduling, and incident tracking to ensure that your team can quickly address and resolve any problems that arise. With Zenduty, you can streamline your incident response process and improve your team's overall productivity.
Learn MorePerfex CRM is a customer relationship management software designed to help businesses manage their interactions with current and potential customers. It offers features such as client management, project management, invoicing, and support ticketing, making it ideal for small to medium-sized businesses looking to streamline their operations and improve customer engagement.
Learn More