
When this happens...

Automatically do this!
Send Email Survey
Enable Integrations or automations with these events of zenduty and Zonka Feedback
Creates a Team.
Update an existing team.
Create a tag.
Creates a custom role.
Update an existing custom role.
Creates a global router.

Gain insights into how viaSocket functions through our detailed guide. Understand its key features and benefits to maximize your experience and efficiency.

Unlock your team's potential with 5 straightforward automation hacks designed to streamline processes and free up valuable time for more important work.

Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your zenduty and Zonka Feedback accounts to viaSocket. Once connected, you can set up a workflow where an event in zenduty triggers actions in Zonka Feedback (or vice versa).
Absolutely. You can customize how zenduty data is recorded in Zonka Feedback. This includes choosing which data fields go into which fields of Zonka Feedback, setting up custom formats, and filtering out unwanted information.
The data sync between zenduty and Zonka Feedback typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between zenduty and Zonka Feedback. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Zenduty is an incident management platform designed to help teams respond to critical issues faster and more efficiently. It provides real-time alerts, on-call scheduling, and incident tracking to ensure that your team can quickly address and resolve any problems that arise. With Zenduty, you can streamline your incident response process and improve your team's overall productivity.
Learn MoreZonka Feedback is a multi-channel customer feedback management and survey app on iPad & Android Tablets, Web, Emails & SMS.
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