Connect Zilus and Freshservice to Build Intelligent Automations

Choose a Trigger

Zilus

When this happens...

Choose an Action

Freshservice

Automatically do this!

Enable Integrations or automations with these events of Zilus and Freshservice

Enable Integrations or automations with these events of Zilus and Freshservice

Actions

Create Contact

Create Contact

Create a new contact in Zilus.

Update Contact

Update Contact

Update the details of a existing contact.

Create Contact Group

Create Contact Group

Create a new contact group in Zilus.

Update Contact Group

Update Contact Group

Update the details of a specific contact group.

Create Requestor

Create Requestor

Allows you to create a Requester in Freshservice for your support domain.

Add Notes to a Ticket

Add Notes to a Ticket

Creates a ticket approval request.

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Frequently Asked Questions

How do I start an integration between Zilus and Freshservice?

To start, connect both your Zilus and Freshservice accounts to viaSocket. Once connected, you can set up a workflow where an event in Zilus triggers actions in Freshservice (or vice versa).

Can we customize how data from Zilus is recorded in Freshservice?

Absolutely. You can customize how Zilus data is recorded in Freshservice. This includes choosing which data fields go into which fields of Freshservice, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Zilus and Freshservice?

The data sync between Zilus and Freshservice typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Zilus to Freshservice?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Zilus and Freshservice?

Yes, you can set conditional logic to control the flow of data between Zilus and Freshservice. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Zilus

About Zilus

Zilus is a platform designed to streamline communication and enhance collaboration among teams, offering tools for project management, task tracking, and team chat functionalities.

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Freshservice

About Freshservice

Integrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.

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