Connect Zoho Desk and AX Semantics to Build Intelligent Automations
Choose a Trigger
When this happens...
Contact Updated
New Task
Task Updated
New Account
New Agent
New Attachment
New Comment
New Contact
New Status Change
New Ticket
Updated Ticket
New Article
Agent Updated
Choose an Action
Automatically do this!
List Collections
Get a single collection
Overall progress status
Get all documents
Add a document in a collection
Delete a collection data
Delete a collection
Update an existing Document
Get details of a document
Delete a document
List Storyexports
Create Document
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
Contact Updated
Triggers when a contact's details are updated.
New Task
Triggers when a new task is created in Zoho Desk.
Task Updated
Triggers when an existing task is updated.
New Account
Trigger when new account is created
New Agent
Trigger when new agent is created
New Attachment
Trigger when new attachment is added to a ticket in selected organization
Do thisActions
Action is the task that follows automatically within your Zoho Desk integrations.
Update Contact
Updates information for an existing contact.
Find a Contact
Find a contact by its email.
Search Ticket
Search Ticket by ticket number
Add Attachment
Add attachment to a ticket
Add a Comment
Add a comment to a ticket
Create a Account
Creates a new accounts
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Frequently Asked Questions
To start, connect both your Zoho Desk and AX Semantics accounts to viaSocket. Once connected, you can set up a workflow where an event in Zoho Desk triggers actions in AX Semantics (or vice versa).
Absolutely. You can customize how Zoho Desk data is recorded in AX Semantics. This includes choosing which data fields go into which fields of AX Semantics, setting up custom formats, and filtering out unwanted information.
The data sync between Zoho Desk and AX Semantics typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Zoho Desk and AX Semantics. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Zoho Desk
Zoho Desk is a cloud-based customer service software that helps businesses deliver top-notch customer support to their clients. It features tools for managing tickets, automating workflows, and analyzing performance metrics.
Learn MoreAbout AX Semantics
AX Semantics is an AI-powered content generation platform that enables users to automate the creation of written content across various languages and formats.
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