Connect Zoho Desk and Commerce Layer
Integrate Zoho Desk with Commerce Layer to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Find Price Lists in Commerce Layer when Contact Updated in Zoho-desk
Create Customer Group in Commerce Layer when Contact Updated in Zoho-desk
Create Customer in Commerce Layer when Contact Updated in Zoho-desk
Delete Customer in Commerce Layer when Contact Updated in Zoho-desk
Update Customer Group in Commerce Layer when Contact Updated in Zoho-desk
Popular Zoho Desk + Commerce Layer flows
Start from a real workflow other teams are already running.
Choose a trigger
Zoho Desk
When this happens...
Contact Updated
New Task
Task Updated
New Account
New Agent
New Attachment
New Comment
New Contact
New Status Change
New Ticket
Updated Ticket
New Article
Agent Updated
Choose an action
Commerce Layer
Automatically do this!
Find Price Lists
Create Customer Group
Create Customer
Delete Customer
Update Customer Group
Create Price List
Create Shipping Category
Create SKU
Update Customer
Create Price
Create Stock Location
Create Address
Create Stock Item
Create Gift Card Recipient
Create Attachment
Create Merchant
Update Merchant
Update a Price List
Update a Stock Item
Update Address
Update Stock Location
Find Customer By Email
Find SKUs
Find Shipping Categories
Find Tags
Find Customers
Find Addresses
Find Merchants
Find Stock Locations
List Customer Groups
List SKUs
List Orders
Find Price Lists in Commerce Layer when Contact Updated in Zoho-desk
Use this flowCreate Customer Group in Commerce Layer when Contact Updated in Zoho-desk
Use this flowCreate Customer in Commerce Layer when Contact Updated in Zoho-desk
Use this flowDelete Customer in Commerce Layer when Contact Updated in Zoho-desk
Use this flowUpdate Customer Group in Commerce Layer when Contact Updated in Zoho-desk
Use this flowCreate Price List in Commerce Layer when Contact Updated in Zoho-desk
Use this flowCreate Shipping Category in Commerce Layer when Contact Updated in Zoho-desk
Use this flowCreate SKU in Commerce Layer when Contact Updated in Zoho-desk
Use this flowUpdate Customer in Commerce Layer when Contact Updated in Zoho-desk
Use this flowCreate Price in Commerce Layer when Contact Updated in Zoho-desk
Use this flowSupported Triggers & Actions
Everything you can automate between Zoho Desk and Commerce Layer.
When this happensTriggers
A trigger is an event that starts a workflow.
Contact Updated
Triggers when a contact's details are updated.
New Task
Triggers when a new task is created in Zoho Desk.
Task Updated
Triggers when an existing task is updated.
New Account
Trigger when new account is created
New Agent
Trigger when new agent is created
New Attachment
Trigger when new attachment is added to a ticket in selected organization
Do thisActions
Action is the task that follows automatically within your Zoho Desk integrations.
Update Contact
Updates information for an existing contact.
Find a Contact
Find a contact by its email.
Search Ticket
Search Ticket by ticket number
Add Attachment
Add attachment to a ticket
Add a Comment
Add a comment to a ticket
Create a Account
Creates a new accounts
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
Trusted by Thousands. Recognized by the Best.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
From idea to automation.
AI will build it for you
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
Learn More About Automation
How viaSocket Works | A Complete Guide
Discover viaSocket, an AI-powered workflow automation platform with 2,000+ integrations. Learn what it is, how it works, and how to set up no-code automated workflows.
5 Simple Automation Hacks to Make Your Team Free
Five practical automation hacks to cut repetitive tasks and boost productivity using viaSocket, covering lead generation, onboarding, accounting, support, and HR.
What is Workflow Automation - Definition, Importance & Benefits | A Complete Guide
Explore workflow automation: its definition, benefits, how it works, real-world examples, and how to automate with viaSocket.
What are Webhooks - Definition, Working, Usage & Examples | A Complete Guide
Discover what webhooks are, how they work, and when to use them. Compare push-based webhooks with APIs and polling, with practical examples and ViaSocket integration.
viaSocket Support
We're here to help
Instant answers
AI assistant available 24/7
Expert support
Connect with our specialists
Trusted & secure
Your data is safe with us
Start automating Zoho Desk and Commerce Layer free
No credit card required. Set up your first workflow in minutes.
About Zoho Desk
Zoho Desk is a cloud-based customer service software that helps businesses deliver top-notch customer support to their clients. It features tools for managing tickets, automating workflows, and analyzing performance metrics.
Learn more
About Commerce Layer
Commerce Layer is a fast, flexible, and highly secure REST API, designed to empower you to create innovative and scalable eCommerce solutions with ease. Ask ChatGPT
Learn more
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Zoho Desk and Commerce Layer accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Zoho Desk and Commerce Layer as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Commerce Layer. No coding required.
Yes. You can set up a workflow where Zoho Desk triggers actions in Commerce Layer, and a separate workflow where Commerce Layer triggers actions in Zoho Desk. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Zoho Desk and Commerce Layer. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Zoho Desk and Commerce Layer integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
