Connect Zoho Desk and edworking to Build Intelligent Automations

Choose a Trigger

Zoho Desk

When this happens...

Choose an Action

edworking

Automatically do this!

Enable Integrations or automations with these events of Zoho Desk and edworking

Enable Integrations or automations with these events of Zoho Desk and edworking

Triggers

Contact Updated

Contact Updated

Triggers when a contact's details are updated.

New Task

New Task

Triggers when a new task is created in Zoho Desk.

Task Updated

Task Updated

Triggers when an existing task is updated.

New Account

New Account

Trigger when new account is created

New Agent

New Agent

Trigger when new agent is created

New Attachment

New Attachment

Trigger when new attachment is added to a ticket in selected organization

Actions

Update Contact

Update Contact

Updates information for an existing contact.

Find a Contact

Find a Contact

Find a contact by its email.

Search Ticket

Search Ticket

Search Ticket by ticket number

Add Attachment

Add Attachment

Add attachment to a ticket

Add a Comment

Add a Comment

Add a comment to a ticket

Create a Account

Create a Account

Creates a new accounts

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Frequently Asked Questions

How do I start an integration between Zoho Desk and edworking?

To start, connect both your Zoho Desk and edworking accounts to viaSocket. Once connected, you can set up a workflow where an event in Zoho Desk triggers actions in edworking (or vice versa).

Can we customize how data from Zoho Desk is recorded in edworking?

Absolutely. You can customize how Zoho Desk data is recorded in edworking. This includes choosing which data fields go into which fields of edworking, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Zoho Desk and edworking?

The data sync between Zoho Desk and edworking typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Zoho Desk to edworking?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Zoho Desk and edworking?

Yes, you can set conditional logic to control the flow of data between Zoho Desk and edworking. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Zoho Desk

About Zoho Desk

Zoho Desk is a cloud-based customer service software that helps businesses deliver top-notch customer support to their clients. It features tools for managing tickets, automating workflows, and analyzing performance metrics.

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edworking

About edworking

Edworking is platform designed solely for remote work with functions like chat, video call, task management, file sharing an more.

Learn More