When this happens...
Contact Updated
New Task
Task Updated
New Account
New Agent
New Attachment
New Comment
New Contact
New Status Change
New Ticket
Updated Ticket
New Article
Agent Updated

Automatically do this!
Get Domain information
Look Up IP Address
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a contact's details are updated.
Triggers when a new task is created in Zoho Desk.
Triggers when an existing task is updated.
Trigger when new account is created
Trigger when new agent is created
Trigger when new attachment is added to a ticket in selected organization
Action is the task that follows automatically within your Zoho Desk integrations.
Updates information for an existing contact.
Find a contact by its email.
Search Ticket by ticket number
Add attachment to a ticket
Add a comment to a ticket
Creates a new accounts

Gain insights into how viaSocket functions through our detailed guide. Understand its key features and benefits to maximize your experience and efficiency.

Unlock your team's potential with 5 straightforward automation hacks designed to streamline processes and free up valuable time for more important work.

Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your Zoho Desk and IP2Location.io accounts to viaSocket. Once connected, you can set up a workflow where an event in Zoho Desk triggers actions in IP2Location.io (or vice versa).
Absolutely. You can customize how Zoho Desk data is recorded in IP2Location.io. This includes choosing which data fields go into which fields of IP2Location.io, setting up custom formats, and filtering out unwanted information.
The data sync between Zoho Desk and IP2Location.io typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Zoho Desk and IP2Location.io. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Zoho Desk is a cloud-based customer service software that helps businesses deliver top-notch customer support to their clients. It features tools for managing tickets, automating workflows, and analyzing performance metrics.
Learn MoreIP2Location.io is a geolocation service that provides information about the geographical location of an IP address. It offers a range of services and APIs that enable users to identify the location, network, and other relevant data associated with an IP address. This information can be valuable for various purposes, such as targeting advertisements, preventing fraud, analyzing website traffic, and enhancing cybersecurity measures. IP2Location.io utilizes a vast database of IP address data, continually updated to ensure accuracy and reliability in its geolocation services.
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