Connect Zoho Desk and Respond.io
Integrate Zoho Desk with Respond.io to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Assign/Unassign Conversation in Respond.io when Contact Updated in Zoho-desk
List All Users in Respondio when Contact Updated in Zoho-desk
List All Contacts in Respondio when Contact Updated in Zoho-desk
Create a Comment in Respond.io when Contact Updated in Zoho-desk
Add Space Tag in Respondio when Contact Updated in Zoho-desk
Popular Zoho Desk + Respond.io flows
Start from a real workflow other teams are already running.
Choose a trigger
Zoho Desk
When this happens...
Contact Updated
New Task
Task Updated
New Account
New Agent
New Attachment
New Comment
New Contact
New Status Change
New Ticket
Updated Ticket
New Article
Agent Updated
Choose an action
Respond.io
Automatically do this!
Assign/Unassign Conversation
List All Users
List All Contacts
Create a Comment
Add Space Tag
Add Tags
Create Contact
Create Custom Field
Update Contact
Update Contact Lifecycle
Open/Close Conversation
Update Space Tag
Find Contact
List or Get Message
List Contact Channel
Delete Space Tag
Delete Contact
Send Message
Assign/Unassign Conversation in Respond.io when Contact Updated in Zoho-desk
Use this flowList All Users in Respondio when Contact Updated in Zoho-desk
Use this flowList All Contacts in Respondio when Contact Updated in Zoho-desk
Use this flowCreate a Comment in Respond.io when Contact Updated in Zoho-desk
Use this flowAdd Space Tag in Respondio when Contact Updated in Zoho-desk
Use this flowAdd Tags in Respondio when Contact Updated in Zoho-desk
Use this flowCreate Contact in Respondio when Contact Updated in Zoho-desk
Use this flowCreate Custom Field in Respond.io when Contact Updated in Zoho-desk
Use this flowUpdate Contact in Respondio when Contact Updated in Zoho-desk
Use this flowUpdate Contact Lifecycle in Respond.io when Contact Updated in Zoho-desk
Use this flowSupported Triggers & Actions
Everything you can automate between Zoho Desk and Respond.io.
When this happensTriggers
A trigger is an event that starts a workflow.
Contact Updated
Triggers when a contact's details are updated.
New Task
Triggers when a new task is created in Zoho Desk.
Task Updated
Triggers when an existing task is updated.
New Account
Trigger when new account is created
New Agent
Trigger when new agent is created
New Attachment
Trigger when new attachment is added to a ticket in selected organization
Do thisActions
Action is the task that follows automatically within your Zoho Desk integrations.
Update Contact
Updates information for an existing contact.
Find a Contact
Find a contact by its email.
Search Ticket
Search Ticket by ticket number
Add Attachment
Add attachment to a ticket
Add a Comment
Add a comment to a ticket
Create a Account
Creates a new accounts
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About Zoho Desk
Zoho Desk is a cloud-based customer service software that helps businesses deliver top-notch customer support to their clients. It features tools for managing tickets, automating workflows, and analyzing performance metrics.
Learn more
About Respond.io
respond.io unifies customer communication across instant messaging, web chat, and email for organizations that market, sell, and support.
Learn moreFrequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Zoho Desk and Respond.io accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Zoho Desk and Respond.io as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Respond.io. No coding required.
Yes. You can set up a workflow where Zoho Desk triggers actions in Respond.io, and a separate workflow where Respond.io triggers actions in Zoho Desk. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Zoho Desk and Respond.io. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Zoho Desk and Respond.io integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
