Connect Zoho Desk and Smartlead AI
Integrate Zoho Desk with Smartlead AI to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
List all Campaigns in Smartleadai when Contact Updated in Zoho-desk
Create Campaign in Smartleadai when Contact Updated in Zoho-desk
Get Campaign By Id in Smartleadai when Contact Updated in Zoho-desk
Delete Campaign By Id in Smartlead AI when Contact Updated in Zoho-desk
List all leads by Campaign ID in Smartleadai when Contact Updated in Zoho-desk
Popular Zoho Desk + Smartlead AI flows
Start from a real workflow other teams are already running.
Choose a trigger
Zoho Desk
When this happens...
Contact Updated
New Task
Task Updated
New Account
New Agent
New Attachment
New Comment
New Contact
New Status Change
New Ticket
Updated Ticket
New Article
Agent Updated
Choose an action
Smartlead AI
Automatically do this!
List all Campaigns
Create Campaign
Get Campaign By Id
Delete Campaign By Id
List all leads by Campaign ID
Fetch Lead Categories
Fetch Lead by email address
Update lead by ID
Add Client
Add leads to a campaign by ID
Add Lead/Domain to Global Block List
Update Campaign Status
Update a lead’s category
Get Campaign Analytics
Get All Email Account
Pause Lead
Resume Lead
Delete Lead By Campaign ID
List All Clients
List all Campaigns in Smartleadai when Contact Updated in Zoho-desk
Use this flowCreate Campaign in Smartleadai when Contact Updated in Zoho-desk
Use this flowGet Campaign By Id in Smartleadai when Contact Updated in Zoho-desk
Use this flowDelete Campaign By Id in Smartlead AI when Contact Updated in Zoho-desk
Use this flowList all leads by Campaign ID in Smartleadai when Contact Updated in Zoho-desk
Use this flowFetch Lead Categories from Smartlead AI when Contact Updated in Zoho-desk
Use this flowFetch Lead by email address from Smartlead AI when Contact Updated in Zoho-desk
Use this flowUpdate lead by ID in Smartleadai when Contact Updated in Zoho-desk
Use this flowAdd Client in Smartleadai when Contact Updated in Zoho-desk
Use this flowAdd leads to a campaign by ID in Smartleadai when Contact Updated in Zoho-desk
Use this flowSupported Triggers & Actions
Everything you can automate between Zoho Desk and Smartlead AI.
When this happensTriggers
A trigger is an event that starts a workflow.
Contact Updated
Triggers when a contact's details are updated.
New Task
Triggers when a new task is created in Zoho Desk.
Task Updated
Triggers when an existing task is updated.
New Account
Trigger when new account is created
New Agent
Trigger when new agent is created
New Attachment
Trigger when new attachment is added to a ticket in selected organization
Do thisActions
Action is the task that follows automatically within your Zoho Desk integrations.
Update Contact
Updates information for an existing contact.
Find a Contact
Find a contact by its email.
Search Ticket
Search Ticket by ticket number
Add Attachment
Add attachment to a ticket
Add a Comment
Add a comment to a ticket
Create a Account
Creates a new accounts
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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AI will build it for you
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About Zoho Desk
Zoho Desk is a cloud-based customer service software that helps businesses deliver top-notch customer support to their clients. It features tools for managing tickets, automating workflows, and analyzing performance metrics.
Learn more
About Smartlead AI
Smartlead AI is a cutting-edge platform designed to revolutionize lead generation and management using artificial intelligence. It offers advanced tools to automate and optimize the process of acquiring and nurturing leads, making it an essential tool for businesses looking to enhance their marketing and sales strategies.
Learn more
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Zoho Desk and Smartlead AI accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Zoho Desk and Smartlead AI as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Smartlead AI. No coding required.
Yes. You can set up a workflow where Zoho Desk triggers actions in Smartlead AI, and a separate workflow where Smartlead AI triggers actions in Zoho Desk. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Zoho Desk and Smartlead AI. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Zoho Desk and Smartlead AI integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
