Connect Zoho Mail and ManageEngine ServiceDesk Cloud to Build Intelligent Automations
Choose a Trigger
When this happens...
New Email
New Email Matching Search
New Tagged Email
Choose an Action
Automatically do this!
- Request a new Action for ManageEngine ServiceDesk Cloud
Enable Integrations or automations with these events of Zoho Mail and ManageEngine ServiceDesk Cloud
Enable Integrations or automations with these events of Zoho Mail and ManageEngine ServiceDesk Cloud
Triggers
New Email
Triggers when you recieve a new email.
New Email Matching Search
Triggers when you recieve a new email that matches the given condition.
New Tagged Email
Triggers when a new email is received and you tag it within two days.
Actions
Create Draft
Create a new draft mail.
Create Folder
Creates a new folder.
Create Label
Creates a new label in zoho mail.
Send Mail
Send a new email.
Create New Task
Creates a new task
Get all User Signature
Get a list of all user signature.
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Frequently Asked Questions
To start, connect both your Zoho Mail and ManageEngine ServiceDesk Cloud accounts to viaSocket. Once connected, you can set up a workflow where an event in Zoho Mail triggers actions in ManageEngine ServiceDesk Cloud (or vice versa).
Absolutely. You can customize how Zoho Mail data is recorded in ManageEngine ServiceDesk Cloud. This includes choosing which data fields go into which fields of ManageEngine ServiceDesk Cloud, setting up custom formats, and filtering out unwanted information.
The data sync between Zoho Mail and ManageEngine ServiceDesk Cloud typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Zoho Mail and ManageEngine ServiceDesk Cloud. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Zoho Mail
Zoho Show is a powerful online presentation tool that allows users to create, collaborate, and deliver stunning presentations.
Learn MoreAbout ManageEngine ServiceDesk Cloud
ManageEngine ServiceDesk Plus is a ITIL® compliant comprehensive help desk software with integrated asset and project management capabilities.
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