
When this happens...
New Email
New Email Matching Search

Automatically do this!
Assign/Unassign Conversation
List All Users
List All Contacts
Add Comment
Add Space Tag
Add Tags
Create Contact
Create Cusom Field
Update Contact
Update Contact Lifecycle
Open/Close Conversation
Update Space Tag
Find Contact
Find Message
Find Contact Channel
Delete Space Tag
Delete Contact
List All Custom Fields
Send Message
Find User
Find Custom Fields
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when new email received.
Triggers when you recieve a new email that matches the given condition.
Triggers when new contact created.
Action is the task that follows automatically within your Zoho Mail integrations.
Create a new draft email.
Creates a new folder.
Creates a new label in zoho mail.
Send an email from a Zoho Mail account to one or more recipients, with optional CC/BCC, subject, HTML or plain-text body.
Gets a list of all users' email signatures.
Updates the assignee of a specific contact. You can unassign the contact by leaving the assignee value empty.

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To start, connect both your Zoho Mail and Respond.io accounts to viaSocket. Once connected, you can set up a workflow where an event in Zoho Mail triggers actions in Respond.io (or vice versa).
Absolutely. You can customize how Zoho Mail data is recorded in Respond.io. This includes choosing which data fields go into which fields of Respond.io, setting up custom formats, and filtering out unwanted information.
The data sync between Zoho Mail and Respond.io typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Zoho Mail and Respond.io. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Zoho Mail provides encrypted, ad-free email hosting with custom domains, IMAP/POP/SMTP support, robust admin controls, and enterprise-grade security for business communication.
Learn Morerespond.io unifies customer communication across instant messaging, web chat, and email for organizations that market, sell, and support.
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