
When this happens...

Automatically do this!
Create User
Create company
Create service report
Get work order
Create contact in Zoho FSM
Update company
Update contact
Create asset
Create service or part
Create equipment
Enable Integrations or automations with these events of Zoho Catalyst and Zoho FSM
Delete a project in Zoho Catalyst.
Get details for a Zoho Catalyst project
Add a new user to Zoho FSM.
Create a company record with billing, service address, and tax details.
Create a service report with technician and customer feedback and link it to an appointment
Get details for a Zoho FSM work order
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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your Zoho Catalyst and Zoho FSM accounts to viaSocket. Once connected, you can set up a workflow where an event in Zoho Catalyst triggers actions in Zoho FSM (or vice versa).
Absolutely. You can customize how Zoho Catalyst data is recorded in Zoho FSM. This includes choosing which data fields go into which fields of Zoho FSM, setting up custom formats, and filtering out unwanted information.
The data sync between Zoho Catalyst and Zoho FSM typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Zoho Catalyst and Zoho FSM. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Zoho Catalyst is a powerful serverless platform that enables developers to build and deploy scalable applications effortlessly. With a suite of tools and services, it streamlines the development process, allowing for rapid innovation and deployment.
Learn MoreZoho FSM is a comprehensive field service management solution designed to streamline operations, enhance customer satisfaction, and improve efficiency for businesses managing field services.
Learn More