Connect Zonka Feedback and case status to Build Intelligent Automations
Enable Integrations or automations with these events of Zonka Feedback and case status
Enable Integrations or automations with these events of Zonka Feedback and case status
Actions
Send Email Survey
Sends an Email Survey to the recipients you select.
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Frequently Asked Questions
To start, connect both your Zonka Feedback and case status accounts to viaSocket. Once connected, you can set up a workflow where an event in Zonka Feedback triggers actions in case status (or vice versa).
Absolutely. You can customize how Zonka Feedback data is recorded in case status. This includes choosing which data fields go into which fields of case status, setting up custom formats, and filtering out unwanted information.
The data sync between Zonka Feedback and case status typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Zonka Feedback and case status. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Zonka Feedback
Zonka Feedback is a multi-channel customer feedback management and survey app on iPad & Android Tablets, Web, Emails & SMS.
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About case status
Case Status is a client management platform that allows firms to communicate with the clients via text, app, or web through a single platform.
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