Connect Zonka Feedback and evaluagent to Build Intelligent Automations
Enable Integrations or automations with these events of Zonka Feedback and evaluagent
Enable Integrations or automations with these events of Zonka Feedback and evaluagent
Actions
Send Email Survey
Sends an Email Survey to the recipients you select.
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Frequently Asked Questions
To start, connect both your Zonka Feedback and evaluagent accounts to viaSocket. Once connected, you can set up a workflow where an event in Zonka Feedback triggers actions in evaluagent (or vice versa).
Absolutely. You can customize how Zonka Feedback data is recorded in evaluagent. This includes choosing which data fields go into which fields of evaluagent, setting up custom formats, and filtering out unwanted information.
The data sync between Zonka Feedback and evaluagent typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Zonka Feedback and evaluagent. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Zonka Feedback
Zonka Feedback is a multi-channel customer feedback management and survey app on iPad & Android Tablets, Web, Emails & SMS.
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About evaluagent
EvaluAgent provides everything you need to evaluate, coach and engage agents. This app allows you to view zendesk tickets that have been evaluated inside evaluation and have instant access to the results
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