
When this happens...

Automatically do this!
Enable Integrations or automations with these events of Zulip and kayako
Send a private or group message to selected users.
Send a message to a specified Zulip stream and topic.

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To start, connect both your Zulip and kayako accounts to viaSocket. Once connected, you can set up a workflow where an event in Zulip triggers actions in kayako (or vice versa).
Absolutely. You can customize how Zulip data is recorded in kayako. This includes choosing which data fields go into which fields of kayako, setting up custom formats, and filtering out unwanted information.
The data sync between Zulip and kayako typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Zulip and kayako. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Zulip provides a rich chat interface for real-time and asynchronous team communication.
Learn MoreKayako offers a multi-channel (email, social media, and live chat) customer support platform with customizable engagement workflows.
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