Connect Gorgias and GitHub
Integrate Gorgias with GitHub to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Popular Gorgias + GitHub flows
Start from a real workflow other teams are already running.
Choose a trigger
Gorgias
When this happens...
New Ticket
Choose an action
GitHub
Automatically do this!
Create Issue
Get Repository Details
Update GitHub Issue
Find Issue
Find Organization
Create Gist
Get File Changes
List Pull Requests
Get File Contents
Create Or Update File
Add Comment to Issue
Add Comment to Commit
Create Inline Comment
List All Repository
List PR Review Comments
Get Pull Request Details
Invite Member To Organization
Update pull request
List All Files
Close Pull Request
Remove Member from Organization
Create Issue in GitHub when New Ticket in Gorgias
Use this flowGet Repository Details from GitHub when New Ticket in Gorgias
Use this flowUpdate GitHub Issue in GitHub when New Ticket in Gorgias
Use this flowFind Issue in GitHub when New Ticket in Gorgias
Use this flowFind Organization in GitHub when New Ticket in Gorgias
Use this flowCreate Gist on GitHub when New Ticket in Gorgias
Use this flowGet File Changes in Github when New Ticket in Gorgias
Use this flowList Pull Requests from GitHub when New Ticket in Gorgias
Use this flowGet File Contents from GitHub when New Ticket in Gorgias
Use this flowCreate Or Update File in GitHub when New Ticket in Gorgias
Use this flowSupported Triggers & Actions
Everything you can automate between Gorgias and GitHub.
When this happensTriggers
A trigger is an event that starts a workflow.
New Ticket
Triggers when a new support ticket is created.
When a new issue is created
Runs the workflow automatically whenever a new issue is created in the repository.
When a new branch or tag is created
Runs the workflow automatically whenever a new branch or tag is created in the repository.
New Release Published
Runs when a new release is published in the selected repository.
Pull Request Opens or Closes
Runs the workflow automatically whenever a pull request is opened or closed in the repository.
When a new comment is added to an issue
Runs the workflow automatically whenever a new comment is added to any issue.
Do thisActions
Action is the task that follows automatically within your Gorgias integrations.
Create Gorgias ticket
Create a new support ticket in Gorgias using the customer's email, subject, tags, and initial message.
Create customer
Add a new customer to Gorgias with their contact channel, name, email, language, and time zone.
Update Customer
Update a customer's name, email, language, timezone, or contact channel using their customer ID.
Delete Customer
Remove a customer from Gorgias using their customer ID.
Add message to ticket
Add a message to the selected Gorgias ticket so it appears in the ticket conversation.
Create User
Add a new user to Gorgias with an email and role, and set optional language, country, and timezone.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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AI will build it for you
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About Gorgias
Gorgias is a customer support helpdesk designed for e-commerce businesses. It centralizes customer interactions and automates responses to streamline support operations.
Learn moreSimilar apps
About GitHub
GitHub is a developer platform for hosting code, collaborating on software projects, managing issues and pull requests, automating workflows, and securing the software development lifecycle with tools like GitHub Actions and Advanced Security.
Learn moreSimilar apps
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Gorgias and GitHub accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Gorgias and GitHub as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach GitHub. No coding required.
Yes. You can set up a workflow where Gorgias triggers actions in GitHub, and a separate workflow where GitHub triggers actions in Gorgias. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Gorgias and GitHub. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Gorgias and GitHub integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
