Connect Gorgias and Sangam CRM
Integrate Gorgias with Sangam CRM to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Popular Gorgias + Sangam CRM flows
Start from a real workflow other teams are already running.
Create a new Lead in Sangam CRM when New Ticket in Gorgias
Use this flowCreate Opportunity in Sangam CRM when New Ticket in Gorgias
Use this flowFetch Module Fields from Sangam CRM when New Ticket in Gorgias
Use this flowCreate Contact in Sangam CRM when New Ticket in Gorgias
Use this flowCreate Ticket in Sangam CRM when New Ticket in Gorgias
Use this flowCreate Company in Sangam CRM when New Ticket in Gorgias
Use this flowCreate Campaign in Sangam CRM when New Ticket in Gorgias
Use this flowCreate or Update Lead in Sangam CRM when New Ticket in Gorgias
Use this flowCreate Or Update Linked Record in Sangam CRM when New Ticket in Gorgias
Use this flowUpdate an Account in Sangam CRM when New Ticket in Gorgias
Use this flowSupported Triggers & Actions
Everything you can automate between Gorgias and Sangam CRM.
When this happensTriggers
A trigger is an event that starts a workflow.
New Ticket
Triggers when a new support ticket is created.
New Lead Created
Runs when a new lead is created.
New Contact Created
Trigger when new contact is created
Opportunity Created
Runs when opportunity created
New Ticket Created
Runs when new ticket is created
New Account Created
Runs when new account is created
Do thisActions
Action is the task that follows automatically within your Gorgias integrations.
Create Gorgias ticket
Create a new support ticket in Gorgias using the customer's email, subject, tags, and initial message.
Create customer
Add a new customer to Gorgias with their contact channel, name, email, language, and time zone.
Update Customer
Update a customer's name, email, language, timezone, or contact channel using their customer ID.
Delete Customer
Remove a customer from Gorgias using their customer ID.
Add message to ticket
Add a message to the selected Gorgias ticket so it appears in the ticket conversation.
Create User
Add a new user to Gorgias with an email and role, and set optional language, country, and timezone.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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Just describe the task in plain English. Viasocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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Step-by-step video tutorials to help you connect apps, automate workflows, and save time.
Learn how to automate Gorgias and Sangam CRM workflows.
Learn how to automate Gorgias and Sangam CRM workflows.
Learn how to automate Gorgias and Sangam CRM workflows.
Learn how to automate Gorgias and Sangam CRM workflows.
Learn how to automate Gorgias and Sangam CRM workflows.
Learn how to automate Gorgias and Sangam CRM workflows.
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About Gorgias
Gorgias is a customer support helpdesk designed for e-commerce businesses. It centralizes customer interactions and automates responses to streamline support operations.
Learn more
About Sangam CRM
Sangam CRM is a business CRM platform for managing sales, marketing, helpdesk support, internal tasks, and automated business workflows, with web, mobile, API, and integration capabilities.
Learn more
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Gorgias and Sangam CRM accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Gorgias and Sangam CRM as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Sangam CRM. No coding required.
Yes. You can set up a workflow where Gorgias triggers actions in Sangam CRM, and a separate workflow where Sangam CRM triggers actions in Gorgias. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Gorgias and Sangam CRM. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Gorgias and Sangam CRM integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
