Slack

Gorgias

Customer Support

Slack

JustCall

Communication

Create integrations between Gorgias and JustCall

Actions and Triggers

Triggers

Gorgias

Ticket Created

Triggers when a new support ticket is created.

Gorgias

Call Updated

Triggers when you add/update notes for a particular call.

Gorgias

Incoming Call

Triggers for a new incoming call.

Gorgias

Call Ended

Triggers when a call is ended.

Gorgias

New Text Sent/Received

Triggers when a new text is sent or received.

Actions

Gorgias

Create Ticket

Creates a new ticket.

Gorgias

Create a Contact

Create a new Contact.

Gorgias

Find a Contact

Find a Contact by contact id, phone or email

Gorgias

Check for Text Replies

Check weather you have received a reply from a number.

Gorgias

Update a Contact

Update a contact in JustCall.

Gorgias

Add a Contact to Sales Dialer Campaign

Add a contact to an existing Sales Dialer Campaign.

Frequently Asked Questions

Is there a limit to the number of apps I can integrate through viaSocket?
No, viaSocket does not impose a limit on the number of apps you can integrate. You can connect as many apps as needed to create comprehensive workflows and streamline your business processes.
Can I automate complex multi-step workflows across thousands of apps with viaSocket?
Absolutely! viaSocket supports the creation of complex workflows with multiple steps, conditional logic, and branching pathways across thousands of integrated apps. Whether you need to automate approval processes, trigger actions based on specific criteria, or organize a series of events, viaSocket offers the flexibility and functionality to meet your automation needs, no matter how complex.
Can I monitor the performance of integrations and troubleshoot issues?
Yes, viaSocket provides monitoring tools and dashboards that allow users to track the performance of integrations in real-time. You can view metrics such as data transfer rates, error logs, and integration status to identify and troubleshoot any issues that may arise.
How does viaSocket ensure the security of data exchanged between integrated apps?
Security is a top priority for viaSocket. All data transferred between various apps through viasocket is encrypted using industry-standard protocols to ensure confidentiality and integrity. viaSocket also employs robust authentication mechanisms to prevent unauthorized access and protect sensitive information.
Slack

About Gorgias

Gorgias is a customer support helpdesk designed for e-commerce businesses. It centralizes customer interactions and automates responses to streamline support operations.

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Slack

About JustCall

JustCall is a cloud-based phone system designed for businesses to manage customer communication through features like call forwarding, SMS, and IVR. It integrates with various CRM platforms, supporting remote teams and enhancing productivity.

Learn More