Integrate Intercom with MailChimp to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Add Note to Subscriber in MailChimp when Lead Adds Email Address in Intercom
Add Subscriber to Tag in MailChimp when Lead Adds Email Address in Intercom
Update Subscriber in MailChimp when Lead Adds Email Address in Intercom
Archive Subscriber in MailChimp when Lead Adds Email Address in Intercom
Create Campaign in MailChimp when Lead Adds Email Address in Intercom
Start from a real workflow other teams are already running.
Intercom
When this happens...
Lead Adds Email Address
Conversation Is Closed
New Company Created
Admin Initiates Message to User
New Ticket Created
Contact Unsubscribes From Emails
New User Created
Tag Added to Conversation
Tag Added to Lead
User Is Tagged
Contact Is Updated
Admin Activity Log Event Created
New Lead Created
Admin Away Mode Is Updated
Admin Logged In
Admin Logs Out
Company Attached To Contact
Company Detached From Contact
Company Deleted
Company Updated
Contact Archived
Contact Is Deleted
Contact Email Updated
Tag Removed From Lead
Lead Is Updated
Contact Subscribes to Email
Contact Unarchived
Contact Unsubscribed From Email
User Untagged
Conversation Assigned to Any Teammate
Note Is Added to Conversation
Open Conversation Assigned To Teammate
Conversation Opened by Admin
Teammate Replies
Conversation Snoozed
Contact Added to Conversation
Contact Removed From Conversation
Conversation Is Deleted
Conversation Priority Updated
User Subscribes to Message Type
User Unsubscribes From Message Subscription Type
Admin Is Assigned to Ticket
Teammate Replies to Ticket
Ticket Attribute Updated
Ticket Contact Is Attached
Ticket Contact Detached
Note Added to Ticket
Ticket State Changes
Team Assigned to Ticket
MailChimp
Automatically do this!
Add Note to Subscriber
Add Subscriber to Tag
Update Subscriber
Archive Subscriber
Create Campaign
Create Custom Event
Remove Subscriber from Tag
Permanently Delete Subscriber
Find Campaign by ID
Find Subscriber by Email
Send Campaign
Find Customer
Add Tags to Audience Member
Find Tag
Get Campaign Reports
List Stores
Create Store Customer
List Audiences
Add Merge Field
List Products
List customers
List Carts
Add Subscriber to Audience
Add Note to Subscriber in MailChimp when Lead Adds Email Address in Intercom
Use this flowAdd Subscriber to Tag in MailChimp when Lead Adds Email Address in Intercom
Use this flowUpdate Subscriber in MailChimp when Lead Adds Email Address in Intercom
Use this flowArchive Subscriber in MailChimp when Lead Adds Email Address in Intercom
Use this flowCreate Campaign in MailChimp when Lead Adds Email Address in Intercom
Use this flowCreate Custom Event in MailChimp when Lead Adds Email Address in Intercom
Use this flowRemove Subscriber from Tag in MailChimp when Lead Adds Email Address in Intercom
Use this flowPermanently Delete Subscriber from MailChimp when Lead Adds Email Address in Intercom
Use this flowFind Campaign by ID in MailChimp when Lead Adds Email Address in Intercom
Use this flowFind Subscriber by Email in MailChimp when Lead Adds Email Address in Intercom
Use this flowEverything you can automate between Intercom and MailChimp.
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when Lead Adds Email Address
Runs when conversation is closed
Runs when new company is created
Runs when Admin Initiates Message to User
Runs when new ticket is created
Runs when Contact Unsubscribes From Emails
Action is the task that follows automatically within your Intercom integrations.
List All Tags
Add a tag to contact
Finds an existing companies.
Create a new User
Retrieve an Intercom contact: returns a lead when searching by email or contact ID, or the contact matching an external user ID.

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
Step-by-step video tutorials to help you connect apps, automate workflows, and save time.

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Intercom is a customer messaging platform that helps businesses connect with their customers through live chat, bots, and personalized messaging. It enables companies to improve customer support, drive engagement, and increase sales by providing a seamless communication experience.
Learn moreMailchimp is an all-in-one marketing platform that helps businesses manage and talk to their clients, customers, and other interested parties.
Learn moreSign up for a free viaSocket account, then authorize both your Intercom and MailChimp accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Intercom and MailChimp as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach MailChimp. No coding required.
Yes. You can set up a workflow where Intercom triggers actions in MailChimp, and a separate workflow where MailChimp triggers actions in Intercom. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Intercom and MailChimp. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Intercom and MailChimp integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.