Connect Intercom and Trello
Integrate Intercom with Trello to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Create Board in Trello when Lead Adds Email Address in Intercom
Create Trello Card in Trello when Lead Adds Email Address in Intercom
Update Card on Trello when Lead Adds Email Address in Intercom
Add Comment to Card on Trello card when Lead Adds Email Address in Intercom
Create List in Trello when Lead Adds Email Address in Intercom
Popular Intercom + Trello flows
Start from a real workflow other teams are already running.
Choose a trigger
Intercom
When this happens...
Lead Adds Email Address
Conversation Is Closed
New Company Created
Admin Initiates Message to User
New Ticket Created
Contact Unsubscribes From Emails
New User Created
Tag Added to Conversation
Tag Added to Lead
User Is Tagged
Contact Is Updated
Admin Activity Log Event Created
New Lead Created
Admin Away Mode Is Updated
Admin Logged In
Admin Logs Out
Company Attached To Contact
Company Detached From Contact
Company Deleted
Company Updated
Contact Archived
Contact Is Deleted
Contact Email Updated
Tag Removed From Lead
Lead Is Updated
Contact Subscribes to Email
Contact Unarchived
Contact Unsubscribed From Email
User Untagged
Conversation Assigned to Any Teammate
Note Is Added to Conversation
Open Conversation Assigned To Teammate
Conversation Opened by Admin
Teammate Replies
Conversation Snoozed
Contact Added to Conversation
Contact Removed From Conversation
Conversation Is Deleted
Conversation Priority Updated
User Subscribes to Message Type
User Unsubscribes From Message Subscription Type
Admin Is Assigned to Ticket
Teammate Replies to Ticket
Ticket Attribute Updated
Ticket Contact Is Attached
Ticket Contact Detached
Note Added to Ticket
Ticket State Changes
Team Assigned to Ticket
Choose an action
Trello
Automatically do this!
Create Board
Create Trello Card
Update Card
Add Comment to Card
Create List
Move Card to List
Add Checklist to Card
Add Attachments to a Card
Add Label To Card
Add Member to Card
Create Checkitem on Checklist
Create Label
Find Member
Find Label on Board
Find Or Create List
Find Checklist Item
Find Checklist
Find Board
Remove Label From Card
Delete Checklist in Card
Copy Board
Close Board
Archieve Card
Complete Checklist item in Card
List All Lists On Board
Find Card
List Cards in a List
Find Comments Using Card ID
Get Activities Of Card
Add Comment to Card
Remove Member From Card
Get Cards From a List
Create Board in Trello when Lead Adds Email Address in Intercom
Use this flowCreate Trello Card in Trello when Lead Adds Email Address in Intercom
Use this flowUpdate Card on Trello when Lead Adds Email Address in Intercom
Use this flowAdd Comment to Card on Trello card when Lead Adds Email Address in Intercom
Use this flowCreate List in Trello when Lead Adds Email Address in Intercom
Use this flowMove Card to List in Trello when Lead Adds Email Address in Intercom
Use this flowAdd Checklist to Card on Trello when Lead Adds Email Address in Intercom
Use this flowAdd Attachments to a Card in Trello when Lead Adds Email Address in Intercom
Use this flowAdd Label To Card in Trello when Lead Adds Email Address in Intercom
Use this flowAdd Member to Card in Trello when Lead Adds Email Address in Intercom
Use this flowSupported Triggers & Actions
Everything you can automate between Intercom and Trello.
When this happensTriggers
A trigger is an event that starts a workflow.
Lead Adds Email Address
Runs when Lead Adds Email Address
Conversation Is Closed
Runs when conversation is closed
New Company Created
Runs when new company is created
Admin Initiates Message to User
Runs when Admin Initiates Message to User
New Ticket Created
Runs when new ticket is created
Contact Unsubscribes From Emails
Runs when Contact Unsubscribes From Emails
Do thisActions
Action is the task that follows automatically within your Intercom integrations.
List All Tags
List All Tags
Add Tag to Contact
Add a tag to contact
Get contacts
Find Companies
Finds an existing companies.
Create User
Create a new User
Find Lead
Retrieve an Intercom contact: returns a lead when searching by email or contact ID, or the contact matching an external user ID.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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AI will build it for you
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
Learn to build automation
Step-by-step video tutorials to help you connect apps, automate workflows, and save time.
Learn how to automate Intercom and Trello workflows.
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About Intercom
Intercom is a customer messaging platform that helps businesses connect with their customers through live chat, bots, and personalized messaging. It enables companies to improve customer support, drive engagement, and increase sales by providing a seamless communication experience.
Learn moreSimilar apps
About Trello
Track progress of tasks in one convenient place with a visual layout that adds 'ta-da' to your to-do's
Learn moreSimilar apps
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Intercom and Trello accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Intercom and Trello as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Trello. No coding required.
Yes. You can set up a workflow where Intercom triggers actions in Trello, and a separate workflow where Trello triggers actions in Intercom. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Intercom and Trello. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Intercom and Trello integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
