Integrations InvGate Service Management Facebook Lead Ads
InvGate Service Management + Facebook Lead Ads
Full list

Supported Triggers & Actions

Everything you can automate between InvGate Service Management and Facebook Lead Ads.

When this happensTriggers

A trigger is an event that starts a workflow.

New Lead Submitted

New Lead Submitted

Runs when New Lead Submitted

New Lead Submitted -Scheduled

New Lead Submitted -Scheduled

Runs the workflow automatically whenever a new lead is submitted through any selected Facebook Lead Ads form on the connected Page.

Request a new Trigger for InvGate Service Management

Do thisActions

Action is the task that follows automatically within your InvGate Service Management integrations.

Create Incident

Create Incident

Create an incident with title, requester, creator, priority, category, and optional description, location, occurrence date, and related items.

Get Categories

Get Categories

Retrieve service categories used to classify incidents and service requests.

Get Users

Get Users

Action to list users

Get Incident Details

Get Incident Details

Retrieve details for a specific incident by ID, with options to include comments and format dates.

Create User

Create User

Create a new user with profile, contact, manager, and address details.

List Leads from Form

List Leads from Form

Get one page of leads from the selected lead form, with optional limit/offset pagination and a next-page cursor.

How to build your first workflow with viaSocket
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Learn how to build your first workflow

Follow a simple walkthrough to create, test, and launch your first automation.

  1. 1

    Connect your apps

    Link the apps you want to automate.

  2. 2

    Configure your workflow

    Set up triggers, actions, and map your data.

  3. 3

    Test & publish

    Test your workflow and publish it.

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Integrations InvGate Service Management
InvGate Service Management + Facebook Lead Ads
InvGate Service Management logo

About InvGate Service Management

InvGate Service Management is an IT service management (ITSM) platform that helps teams manage incidents, service requests, problems, changes, and assets from a single workspace. Automate workflows, track SLAs, streamline ticket resolution, and improve service delivery with powerful reporting and integrations.

Learn more
Integrations Facebook Lead Ads
Facebook Lead Ads + InvGate Service Management
Facebook Lead Ads logo

About Facebook Lead Ads

Automate the process of capturing and managing leads from Facebook. Seamlessly integrate your Facebook lead generation campaigns with your CRM or email marketing tools to ensure no potential customer is missed.

Learn more

Frequently Asked Questions

How do I connect InvGate Service Management and Facebook Lead Ads?

Sign up for a free viaSocket account, then authorize both your InvGate Service Management and Facebook Lead Ads accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.

Does this integration work in real time?

Yes. viaSocket uses instant triggers where available, so data moves between InvGate Service Management and Facebook Lead Ads as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.

Can I control which data gets sent from InvGate Service Management to Facebook Lead Ads?

Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Facebook Lead Ads. No coding required.

Can the integration run in both directions?

Yes. You can set up a workflow where InvGate Service Management triggers actions in Facebook Lead Ads, and a separate workflow where Facebook Lead Ads triggers actions in InvGate Service Management. Both run independently and in real time.

What happens if a step in the workflow fails?

viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.

Is viaSocket free to use?

Yes, there is a free plan that covers basic workflows between InvGate Service Management and Facebook Lead Ads. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.

Do I need to know how to code to set this up?

No. The entire InvGate Service Management and Facebook Lead Ads integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.