Connect InvGate Service Management and OneHash Chat
Integrate InvGate Service Management with OneHash Chat to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Create Incident in InvGate Service Management when New Message is Created in Onehash-chat
Get Categories from InvGate Service Management when New Message is Created in Onehash-chat
Get Users from InvGate Service Management when New Message is Created in Onehash-chat
Get Incident Details from InvGate Service Management when New Message is Created in Onehash-chat
Create User in InvGate Service Management when New Message is Created in Onehash-chat
Popular InvGate Service Management + OneHash Chat flows
Start from a real workflow other teams are already running.
Choose a trigger
InvGate Service Management
When this happens...
- Request a new Trigger for InvGate Service Management
Choose an action
OneHash Chat
Automatically do this!
Create a Contact
Get all Contacts
Get a Contact
Delete a Contact
Update a Contact
Get all Conversations Details
Get Conversation Counts
Create a Team
Get all Teams
Update a Team
List Agents in Team
Get all Messages
Delete a Message
Add Labels
Get all Labels
Add a New Agent
List Agents in Account
Update a Agent in Account
Delete an Agent from Account
Get a Automation Rule Details
List all Automation Rules
Delete a Automation Rule
Create Incident in InvGate Service Management when New Message is Created in Onehash-chat
Use this flowGet Categories from InvGate Service Management when New Message is Created in Onehash-chat
Use this flowGet Users from InvGate Service Management when New Message is Created in Onehash-chat
Use this flowGet Incident Details from InvGate Service Management when New Message is Created in Onehash-chat
Use this flowCreate User in InvGate Service Management when New Message is Created in Onehash-chat
Use this flowCreate Incident in InvGate Service Management when New Conversation is Created in Onehash-chat
Use this flowGet Categories from InvGate Service Management when New Conversation is Created in Onehash-chat
Use this flowGet Users from InvGate Service Management when New Conversation is Created in Onehash-chat
Use this flowGet Incident Details from InvGate Service Management when New Conversation is Created in Onehash-chat
Use this flowCreate User in InvGate Service Management when New Conversation is Created in Onehash-chat
Use this flowSupported Triggers & Actions
Everything you can automate between InvGate Service Management and OneHash Chat.
When this happensTriggers
A trigger is an event that starts a workflow.
New Message is Created
Triggers when a new messsage is created.
New Conversation is Created
Triggers when a new conversation is created.
Conversation is Updated
Triggers when an existing conversation is update.
Conversation Status is Changed
Triggers when a conversation status is changed.
Contact Created
Triggers when a new contact is created.
Contact Updated
Triggers when an existing contact is updated.
Do thisActions
Action is the task that follows automatically within your InvGate Service Management integrations.
Create Incident
Create an incident with title, requester, creator, priority, category, and optional description, location, occurrence date, and related items.
Get Categories
Retrieve service categories used to classify incidents and service requests.
Get Users
Action to list users
Get Incident Details
Retrieve details for a specific incident by ID, with options to include comments and format dates.
Create User
Create a new user with profile, contact, manager, and address details.
Create a Contact
Creates a new contact.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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AI will build it for you
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About InvGate Service Management
InvGate Service Management is an IT service management (ITSM) platform that helps teams manage incidents, service requests, problems, changes, and assets from a single workspace. Automate workflows, track SLAs, streamline ticket resolution, and improve service delivery with powerful reporting and integrations.
Learn moreSimilar apps
About OneHash Chat
OneHash Chat is a comprehensive communication platform designed to streamline interactions and enhance collaboration within organizations. It offers a suite of features including real-time messaging, file sharing, and integration with various business tools to ensure seamless workflow and productivity.
Learn moreSimilar apps
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your InvGate Service Management and OneHash Chat accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between InvGate Service Management and OneHash Chat as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach OneHash Chat. No coding required.
Yes. You can set up a workflow where InvGate Service Management triggers actions in OneHash Chat, and a separate workflow where OneHash Chat triggers actions in InvGate Service Management. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between InvGate Service Management and OneHash Chat. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire InvGate Service Management and OneHash Chat integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
