Full list

Supported Triggers & Actions

Everything you can automate between OneHash Chat and Intercom.

When this happensTriggers

A trigger is an event that starts a workflow.

New Message is Created

New Message is Created

Triggers when a new messsage is created.

New Conversation is Created

New Conversation is Created

Triggers when a new conversation is created.

Conversation is Updated

Conversation is Updated

Triggers when an existing conversation is update.

Conversation Status is Changed

Conversation Status is Changed

Triggers when a conversation status is changed.

Contact Created

Contact Created

Triggers when a new contact is created.

Contact Updated

Contact Updated

Triggers when an existing contact is updated.

Do thisActions

Action is the task that follows automatically within your OneHash Chat integrations.

Create a Contact

Create a Contact

Creates a new contact.

Get all Contacts

Get all Contacts

Listing all the resolved contacts.

Get a Contact

Get a Contact

Get a contact belonging to the account using ID.

Delete a Contact

Delete a Contact

Removes an existing contact.

Update a Contact

Update a Contact

Update a contact belonging to the account using ID.

Get all Conversations Details

Get all Conversations Details

Get all details regarding a conversation with all messages in the conversation.

How to build your first workflow with viaSocket
2-Minute Guide

Learn how to build your first workflow

Follow a simple walkthrough to create, test, and launch your first automation.

  1. 1

    Connect your apps

    Link the apps you want to automate.

  2. 2

    Configure your workflow

    Set up triggers, actions, and map your data.

  3. 3

    Test & publish

    Test your workflow and publish it.

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Integrations OneHash Chat
OneHash Chat + Intercom
OneHash Chat logo

About OneHash Chat

OneHash Chat is a comprehensive communication platform designed to streamline interactions and enhance collaboration within organizations. It offers a suite of features including real-time messaging, file sharing, and integration with various business tools to ensure seamless workflow and productivity.

Learn more
Integrations Intercom
Intercom + OneHash Chat
Intercom logo

About Intercom

Intercom is a customer messaging platform that helps businesses connect with their customers through live chat, bots, and personalized messaging. It enables companies to improve customer support, drive engagement, and increase sales by providing a seamless communication experience.

Learn more

Frequently Asked Questions

How do I connect OneHash Chat and Intercom?

Sign up for a free viaSocket account, then authorize both your OneHash Chat and Intercom accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.

Does this integration work in real time?

Yes. viaSocket uses instant triggers where available, so data moves between OneHash Chat and Intercom as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.

Can I control which data gets sent from OneHash Chat to Intercom?

Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Intercom. No coding required.

Can the integration run in both directions?

Yes. You can set up a workflow where OneHash Chat triggers actions in Intercom, and a separate workflow where Intercom triggers actions in OneHash Chat. Both run independently and in real time.

What happens if a step in the workflow fails?

viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.

Is viaSocket free to use?

Yes, there is a free plan that covers basic workflows between OneHash Chat and Intercom. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.

Do I need to know how to code to set this up?

No. The entire OneHash Chat and Intercom integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.