Automate Instagram DM Replies, Reactions, and Team Alerts

Auto-respond to Instagram DMs in a friendly tone, heart‑react to compliments, and email your team for urgent queries—so you never miss a lead.

Apps used

Created by Royston Sanctis

Installed by 70 users

When
Default app icon
Instagram for Business
Instant Trigger
Do
convertTimestampToIST_Message_Time
Workflow step icon
Give Prompt and Get Structured Response
IF
    • has response
      Workflow step icon
      SendDMMessage
      Add Step
    • Notify team
      Workflow step icon
      SendMail
      Add Step
    • has react
      Workflow step icon
      SendDMMessage React
      Add Step
Continue from here

Automate Instagram DM Replies, Reactions, and Team Alerts

Automate Instagram DM Replies, Reactions, and Team Alerts

Introduction

Turn Instagram DMs into fast, friendly conversations—without constant monitoring. An AI drafts chill replies, adds heart reactions when it fits, and alerts your team for important messages. ✅

Trigger Event

A new Instagram DM arrives on your business account.

Actions

  • The message is analyzed by AI to decide whether to reply, react with a heart, or notify your team.
  • If a reply makes sense, a casual, human-like response is sent back to the sender.
  • If the message is a compliment or calls for a simple acknowledgement, a heart reaction is added to the DM.
  • If the query looks important or urgent, your team receives an email with the message, message ID, AI’s suggested reply, and the time converted to IST for easy review.

Benefits

  • ✔️ Instant, on-brand replies while you focus on higher-value work

  • ✔️ Never miss urgent leads—automatic Gmail alerts for important DMs

  • ✔️ Friendly engagement at scale with smart heart reactions

  • ✔️ Consistent tone and fewer errors with AI-crafted responses

  • ✔️ Faster response times and better customer satisfaction

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Frequently Asked Questions

What does this template do and who is it for?

This template automates a specific workflow by connecting multiple apps and removing manual steps. It’s useful for anyone who wants to save time, reduce errors, and streamline repetitive tasks using automation.

Do I need technical knowledge to use this template?

No. You can install and customize this template without writing any code. Everything is done through simple configuration.

Which apps are required, and can I customize or extend the workflow?

Only the apps shown on the template page are required. You can customize messages, add or remove steps, apply conditions, connect more apps, and add extra actions like notifications, data updates, or triggering other automations.

Is this template suitable for real business use and multiple use cases?

Yes. Once configured, it can be used for live workflows and production systems. You can also duplicate the template and customize it for different teams or processes.

How long does setup take, and can I manage the workflow later?

Most templates can be set up in just a few minutes. You can pause, edit, duplicate, or delete the workflow anytime.

Do I need a paid plan, and where can I get help if needed?

You can start with the free plan; limits depend on your viaSocket plan and usage. If you need help, you can contact viaSocket support, check the Knowledge Base, or book a demo.