Connect InvGate Service Management and JustCall
Integrate InvGate Service Management with JustCall to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Get Users from InvGate Service Management when Call Answered in JustCall
Create User in InvGate Service Management when Missed Call in JustCall
Create Incident in InvGate Service Management when Call Initiated using JustCall
Create Incident in InvGate Service Management when SMS Sent via JustCall
Create User in InvGate Service Management when SMS Sent via JustCall
Popular InvGate Service Management + JustCall flows
Start from a real workflow other teams are already running.
Choose a trigger
InvGate Service Management
When this happens...
- Request a new Trigger for InvGate Service Management
Choose an action
JustCall
Automatically do this!
Create a Contact
Find a Contact
Check for Text Replies
Update a Contact
Add a Contact to Sales Dialer Campaign
Delete a Contact From Sales Dialer Campaign
Find a Contact in Sales Dialer
Get all Campaigns
Send a Multimedia Text Message
Send Text Message
Get all Threads
Search Threads
List All Webhooks
Search Campaign
Search User
Search Campaign Contacts
Create Campaign
Search Calls Details
Create an Appointment
List all templates
Get Users from InvGate Service Management when Call Answered in JustCall
Use this flowCreate User in InvGate Service Management when Missed Call in JustCall
Use this flowCreate Incident in InvGate Service Management when Call Initiated using JustCall
Use this flowCreate Incident in InvGate Service Management when SMS Sent via JustCall
Use this flowCreate User in InvGate Service Management when SMS Sent via JustCall
Use this flowGet Categories from InvGate Service Management when SMS Sent via JustCall
Use this flowGet Incident Details from InvGate Service Management when Call Completed in JustCall
Use this flowCreate User in InvGate Service Management when Call Completed in JustCall
Use this flowGet Users from InvGate Service Management when Missed Call in JustCall
Use this flowGet Categories from InvGate Service Management when Call Initiated using JustCall
Use this flowSupported Triggers & Actions
Everything you can automate between InvGate Service Management and JustCall.
When this happensTriggers
A trigger is an event that starts a workflow.
Call Updated
Triggers when you add/update notes for a particular call.
Incoming Call
Triggers for a new incoming call.
Call Ended
Triggers when a call is ended.
New Text Sent/Received
Triggers when a new text is sent or received.
Call Completed
Triggers when a call
Call Answered
Triggers when a call answered
Do thisActions
Action is the task that follows automatically within your InvGate Service Management integrations.
Create Incident
Create an incident with title, requester, creator, priority, category, and optional description, location, occurrence date, and related items.
Get Categories
Retrieve service categories used to classify incidents and service requests.
Get Users
Action to list users
Get Incident Details
Retrieve details for a specific incident by ID, with options to include comments and format dates.
Create User
Create a new user with profile, contact, manager, and address details.
Create a Contact
Create a new Contact.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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AI will build it for you
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About InvGate Service Management
InvGate Service Management is an IT service management (ITSM) platform that helps teams manage incidents, service requests, problems, changes, and assets from a single workspace. Automate workflows, track SLAs, streamline ticket resolution, and improve service delivery with powerful reporting and integrations.
Learn moreSimilar apps
About JustCall
JustCall is a cloud-based phone system designed for businesses to manage customer communication through features like call forwarding, SMS, and IVR. It integrates with various CRM platforms, supporting remote teams and enhancing productivity.
Learn moreSimilar apps
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your InvGate Service Management and JustCall accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between InvGate Service Management and JustCall as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach JustCall. No coding required.
Yes. You can set up a workflow where InvGate Service Management triggers actions in JustCall, and a separate workflow where JustCall triggers actions in InvGate Service Management. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between InvGate Service Management and JustCall. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire InvGate Service Management and JustCall integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
