Integrations InvGate Service Management Google Forms
InvGate Service Management + Google Forms
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Supported Triggers & Actions

Everything you can automate between InvGate Service Management and Google Forms.

When this happensTriggers

A trigger is an event that starts a workflow.

New Form Response

New Form Response

Triggers when a new google form response is received.

Request a new Trigger for InvGate Service Management

Do thisActions

Action is the task that follows automatically within your InvGate Service Management integrations.

Create Incident

Create Incident

Create an incident with title, requester, creator, priority, category, and optional description, location, occurrence date, and related items.

Get Categories

Get Categories

Retrieve service categories used to classify incidents and service requests.

Get Users

Get Users

Action to list users

Get Incident Details

Get Incident Details

Retrieve details for a specific incident by ID, with options to include comments and format dates.

Create User

Create User

Create a new user with profile, contact, manager, and address details.

List Form Responses

List Form Responses

Retrieve all responses for a Google Form using its form ID.

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  1. 1

    Connect your apps

    Link the apps you want to automate.

  2. 2

    Configure your workflow

    Set up triggers, actions, and map your data.

  3. 3

    Test & publish

    Test your workflow and publish it.

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Learn how to automate InvGate Service Management and Google Forms workflows.

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Learn how to automate InvGate Service Management and Google Forms workflows.

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Integrations InvGate Service Management
InvGate Service Management + Google Forms
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About InvGate Service Management

InvGate Service Management is an IT service management (ITSM) platform that helps teams manage incidents, service requests, problems, changes, and assets from a single workspace. Automate workflows, track SLAs, streamline ticket resolution, and improve service delivery with powerful reporting and integrations.

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Frequently Asked Questions

How do I connect InvGate Service Management and Google Forms?

Sign up for a free viaSocket account, then authorize both your InvGate Service Management and Google Forms accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.

Does this integration work in real time?

Yes. viaSocket uses instant triggers where available, so data moves between InvGate Service Management and Google Forms as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.

Can I control which data gets sent from InvGate Service Management to Google Forms?

Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Google Forms. No coding required.

Can the integration run in both directions?

Yes. You can set up a workflow where InvGate Service Management triggers actions in Google Forms, and a separate workflow where Google Forms triggers actions in InvGate Service Management. Both run independently and in real time.

What happens if a step in the workflow fails?

viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.

Is viaSocket free to use?

Yes, there is a free plan that covers basic workflows between InvGate Service Management and Google Forms. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.

Do I need to know how to code to set this up?

No. The entire InvGate Service Management and Google Forms integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.