Popular tawk.to + MailChimp flows

Start from a real workflow other teams are already running.

Choose a trigger

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tawk.to

When this happens...

Choose an action

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MailChimp

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Supported Triggers & Actions

Everything you can automate between tawk.to and MailChimp.

When this happensTriggers

A trigger is an event that starts a workflow.

Visitor Starts Chat

Visitor Starts Chat

Runs when a visitor begins a chat on the selected Tawk.to property.

Chat Ends

Chat Ends

Runs when an active Tawk.to chat ends for the selected property.

New Chat Transcript Arrives

New Chat Transcript Arrives

Runs when a new chat transcript is saved for the selected Tawk.to property.

Ticket Created

Ticket Created

Create a support ticket for a chat on the selected Tawk.to property.

When a new audience is created

When a new audience is created

Runs the workflow automatically when a new audience is created in the account.

When a campaign is created or sent

When a campaign is created or sent

Runs the workflow automatically whenever a campaign is created or sent in the account.

Do thisActions

Action is the task that follows automatically within your tawk.to integrations.

Create Tawk.to Site

Create Tawk.to Site

Creates a new Tawk.to site and optionally emails simple setup instructions to add the chat box to your website.

List Properties

List Properties

Get a list of Tawk.to properties, optionally filtered by name, type, or whether they are enabled.

Create Chat Widget

Create Chat Widget

Creates a new chat widget for a selected Tawk.to property so visitors can message you.

Add Note to Subscriber

Add Note to Subscriber

Add a note to an existing subscriber in a selected audience.

Add Subscriber to Tag

Add Subscriber to Tag

Fix tag_name type normalization in Add Subscriber to Tag perform code to resolve Mailchimp 400 string type error.

Update Subscriber

Update Subscriber

Update an audience subscriber's email address, subscription status, or profile (merge) fields.

How to build your first workflow with viaSocket
2-Minute Guide

Learn how to build your first workflow

Follow a simple walkthrough to create, test, and launch your first automation.

  1. 1

    Connect your apps

    Link the apps you want to automate.

  2. 2

    Configure your workflow

    Set up triggers, actions, and map your data.

  3. 3

    Test & publish

    Test your workflow and publish it.

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Learn how to automate tawk.to and MailChimp workflows.

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Learn how to automate tawk.to and MailChimp workflows.

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Frequently Asked Questions

How do I connect tawk.to and MailChimp?

Sign up for a free viaSocket account, then authorize both your tawk.to and MailChimp accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.

Does this integration work in real time?

Yes. viaSocket uses instant triggers where available, so data moves between tawk.to and MailChimp as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.

Can I control which data gets sent from tawk.to to MailChimp?

Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach MailChimp. No coding required.

Can the integration run in both directions?

Yes. You can set up a workflow where tawk.to triggers actions in MailChimp, and a separate workflow where MailChimp triggers actions in tawk.to. Both run independently and in real time.

What happens if a step in the workflow fails?

viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.

Is viaSocket free to use?

Yes, there is a free plan that covers basic workflows between tawk.to and MailChimp. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.

Do I need to know how to code to set this up?

No. The entire tawk.to and MailChimp integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.